Drainpro

Plumbing
Ottawa ON K2G 1G4
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98%

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Reviews for Drainpro

Average customer rating:
9.8 10 (186 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Tree Root backup

Five star service!!
Promptly completed the job at a very reasonable price. My tenants were very satisfied. Matt is a true professional. I would definitely call him again and recommend DrainPr to anyone who might need a plumber.
M.

Approximate cost of services:
$500.00
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Company Response

Thanks so much for the review. Call us any time.
Tim

Jeremy in Ottawa
Jeremy in Ottawa
2 reviews Ottawa, ON
10/10

Clogged toilet

I tried everything I could think of on my own. I called DrainPro. Tyler was very efficient and polite. Would recommend this company for sure. Time Very well spent for sure.

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Company Response

Thank you we are here even though this time.

Jim in Toronto
Jim in Toronto
0 reviews Toronto, ON
10/10

DrainPro

Backed up sewage drain during covid 19 out break. They were here within an hour gave me a price before the work was started. Polite and professional you should not call anyone else these guys are excellent.

Approximate cost of services:
$400.00
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Company Response

Thank you. We are here to help.

Ken from Ottawa
Ken from Ottawa
11 reviews Ottawa, ON
10/10

Omen kitchen faucet

Our Moen kitchen faucet had very low pressure when on hot water. Called and Matt showed up within an hour.
He replaced the valves under the sink with better quality ones, removed the water saver plug inside the faucet head and properly attached the handle which had been loose before.
Our faucet works like new!
When you have someone show up who knows what he is doing, does it well with a smile and charges a reasonable rate why would you go anywhere else.
Drainpro will handle every plumbing need I have from now on. Thanks!

Approximate cost of services:
$290.00
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Company Response

Thanks so much Ken. It is always good to hear feedback. Glad we could help. Call us any time.

Sandra  in Nepean
Sandra in Nepean
0 reviews Ottawa, ON
10/10

A job well done.

This company is great. Matt got here when scheduled, cleaned out my drain quickly and with no mess. Many thanks! You are certainly my plumber (and plumbing company) of choice.

Sandra

Approximate cost of services:
$150.00
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Company Response

Thanks so much for the review Sandra. Call us any time.

Diane K. in Ottawa
Diane K. in Ottawa
4 reviews Ottawa, ON
10/10

Repair leaking pipe from drain in shower; replace intake valves

Matt did an excellent job diagnosing and repairing a drain pipe elbow that was leaking into my living room. He was friendly and efficient and appriorately called for an additional hand when required for the most reliable fix. That backup came quickly as well. I appreciated how well Matt cleaned up afterwards and explained what the problem was.

A month later Steve came to replace some toilet intake valves and did a great job. On time and very efficient.

I will call Drainpro again if needed for future jobs.

Approximate cost of services:
$429.00
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Company Response

Thanks for the review. Call us any time to help.

Marc-Philippe in Kanata
Marc-Philippe in Kanata
0 reviews Ottawa, ON
10/10

1- Outside bib repair and 2- Blocked toilet

I have had needed services from DrainPro twice in the past two weeks.
1-We needed an outside water bib replaced and 2 weeks later, our church had a blocked toilet.

Matt from DrainPro was on time both times, pleasant to deal with and professional. He clearly explained what needed to be done. It was obvious he knows his trade as there was no hesitation in his work which he completed expertly.

I will definitely call DrainPro again and recommend it to anyone.

Approximate cost of services:
$1.00
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Company Response

Thanks so much for the review. Call us any time you need us, we are glad to help.

Denise in Ottawa
Denise in Ottawa
1 review Ottawa, ON
10/10

Change of tapes and plumbing for faucet in kitchen as well as toilet change

The plumber arrived on time (receptionist was very efficient). He did a great job as well as cleaned up after. Excellent service and work. We are extremely happy with the work that was done.

Approximate cost of services:
$550.00
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Company Response

Thanks so much for the review Denise. Call us any time.

Robmarken in Nepean
Robmarken in Nepean
1 review Ottawa, ON
10/10

Reliable and Professional Service

The service manager was able to juggle her plumbers to attend promptly to my bursted water pipe. Steve's work was professional, friendly and clean, giving me hints on how best to manage the pipes' exposure to cold walls. All for a very fair price with no drama ! Thanks.

Approximate cost of services:
$400.00
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Company Response

Thanks so much Rob for the great review. Always great to be able to help. Let us know if we can help out in the future.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Reliable and Professional Service

I had used DrainPro probably around 4 years ago for a new basement laundry tub install including faucet install. This included some "proper" work to the copper piping as well to fix issues from the previous home owner "do it yourselfer". Tyler had come at that time and did a very professional and efficient job, and pleasant to work with when explaining things, etc.
So today, I needed DrainPro for a few routine issues:
a. leaky kitchen faucet (hot water) and
b. leaky shower head where it was spraying from the angle lever
Steven was the DrainPro rep today and just as professional and reliable as Tyler. He fixed the kitchen faucet in no time and explained what the issues were. In regard to the shower head, he was honest in indicating the issue would be resolved with a new shower head. So I will purchase one and have them come back for that install.
What I like about this company and their reps is that they don't BS you, and just do straight, honest good work. The reps are not scared of hard work and do great work.
I would highly recommend them to anyone who needs plumbing issues minor and major. They don't give the trade bad name but the opposite.

Approximate cost of services:
$160.00
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Company Response

Thanks so much for the great review. Happy to help. Call us with any other plumbing issues any time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.