Drainpro

Plumbing
Ottawa ON K2G 1G4
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97%

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Reviews for Drainpro

Average customer rating:
9.8 10 (187 reviews)

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Shereen from Nepean
Shereen from Nepean
1 review Nepean, ON
10/10

Leaky Tub Drain

Amazing service! We woke up on Sunday morning to water all over our kitchen counter and a sagging ceiling. Being first time home owners and having just moved in, we were nervous but Drain pro allayed our fears. First of all they got back to us in under and hour (on Sunday morning!) and secondly the tech that came (Steve) was super pleasant, efficient, and really seemed to know his stuff. Problem solved for less than the competitors wanted to charge us just for coming. Will definitely call them again.

Approximate cost of services:
$200.00
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Company Response

Always great to hear our technicians are providing excellent service.

Robin
Robin
2 reviews Ottawa, ON
10/10

Drain Clearing

Excellent Service. Arrived within 1/2 hour after call. Other firms had at least six hour wait time. Quoted Price for completed job straight up. Performed the job quickly, professionally and politely. Cleaned up after job. I trust this outfit now and will call them again without hesitation. 1 hour 15 minutes from call to completion. Use with confidence.

Approximate cost of services:
$200.00
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Company Response

We appreciate feed back from our customers

Sherry Phillips from Ottawa
Sherry Phillips from Ottawa
1 review Ottawa, ON
10/10

Sink plumbing repair

Came back from a trip to US to find our kitchen sink leaking. Called DRAINPRO the following morning. Steven Hayes arrived and was very professional, yet wonderfully personable. Excellent job. Money well spent!

Approximate cost of services:
$200.00
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Company Response

Thanks for your review, always here to help.

Doug Porter from NORTH GOWER
Doug Porter from NORTH GOWER
1 review North Gower, ON
10/10

battery back up for sump pump

I contacted Drain Pro and requested that my battery back up be installed for my sump pump. I supplied the battery back up and they supplied any parts required and labour. Steven Hayes of Drain Pro Ottawa arrived the same day and within 1 hour the sump pump was back up and it was done professionally and clean up was to my satisfaction. I would recommend Drain Pro and Steven to anyone needing Plumbing services.

Approximate cost of services:
$300.00
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Company Response

Glad you were happy with our service.

Amanda Scharff from Mississippi Mills
Amanda Scharff from Mississippi Mills
1 review Mississippi Mills, ON
10/10

Drain Cleaning

On August 16/2013 I had a plumber from Drain Pro come to my home, I was having issues with my main drain. I just wanted to comment on what a thorugh, professional and amazing plumber Luke Chisholm is. I have had plumbing issues in the past and I have had many bad experiences with plumbers. I am happy to say that this was not the case today. Luke took the time to answer my questions in great detail so I could comprehend exactly what he was talking about, he left the work area spotless and even emptied my dehumidifier for me. Thats what i call excellent service!

Approximate cost of services:
$0.00
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Company Response

Thank you so much for the review, we are always happy to hear what a great job our technicians are doing.

Duncan MacDonald from Ottawa
Duncan MacDonald from Ottawa
1 review Ottawa, ON
10/10

Service

Drainpro was called at 8 am when my sink would stop leaking underneath. Over the phone he told me to how to turn off the water. Wow. And they were at my house before noon. And their office called me back just to say their serviceman was on the way and he would be there in 15 minutes. Who does that today?! And although i'm always skeptical for extra charges, he spent a hour and took the pipes apart and tightened the other pipes while he was there to make sure they didn't leak either. No extra charge. Man, they were honest, clean, and fast.

Approximate cost of services:
$80.00
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Company Response

We appreciate your review, please call us if you experience any other plumbing concerns in the future.

Jasmine from Kanata
Jasmine from Kanata
5 reviews Kanata, ON

First Review

9/10

Drain Cleaning

They were fast, efficient, very knowledgeable and informative and even talked me through the process so I'd see the warning signs next time.

Best of all, they DID NOT keep me waiting. None of this between 10am and 2pm crap. We worked out a time that worked with my schedule and theirs.

It's more pricey than others I hear but the experience and peace of mind was well worth it.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review, if there is anything else we can help you with please contact us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainpro

At DRAINPRO, our goal is to deliver the best possible service every time. We've built our reputation on being friendly and professional with every single customer. We're a local Ottawa plumber, committed to getting the job right the first time, every time.

Call us today for all of your plumbing needs! Or visit us at www.drainproottawa.ca

CATEGORIES
Plumbing and Drain Services
SERVICES
Toilet, faucet or sink repairs. Dishwasher and washing machine plumbing repairs. Blocked sewers and pipes. Water line repairs. Frozen pipes. Electric water heaters. Sump pump and sewage pump repairs. Floor drain repairs. Video inspections
BRANDS
American Standard, Gerber, Delta, Moen
SPECIALITIES
Sinks, Toilets, Tubs and Drains
WEBSITE
http://www.drainproottawa.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-Transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year plus Manufacturers
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.