Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
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86%

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Reviews for Mr. Furnace

Average customer rating:
9.4 10 (232 reviews)

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Private User
Private User
Private User reviews , ON
10/10

A/C check up

Great job by Matt, he explained everything as he went, covered off all available options going forward and made an appointment for A/C replacement visit. This is our second year using Mr. Furnace, totally satisfied

Approximate cost of services:
$270.00
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Private User
Private User
Private User reviews , ON
10/10

Furnace and air conditioning maintenance

Matt did my yearly maintenance today on my furnace and air conditioner. Very professional and pleasant to deal with. Answered question concerning my warranty on parts and labour. Very happy with my service.

Approximate cost of services:
$0.00
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Company Response

We are so happy you were satisfied with your service experience during your yearly maintenance and we appreciate you taking the time to recommend Matt to the community!

Linda in Toronto
Linda in Toronto
1 review St. Catharines, ON
10/10

Furnace and Air Conditioning Installation

We called Mr. Furnace for help when my mom's old furnace started losing steam. A service technician arrived within a short period of time to assess the old unit and told us her 50 year old furnace & AC needed to be replaced. A sales rep arrived within 2 hours and a new furnace and AC unit where selected and fully explained how the installation would be done. The installers arrived the next day right on time. The 2 installers were excellent! Very polite and informative about the installation process. A new furnace, thermostat and AC unit was installed in 7.5 hours. They will be back in the spring for the AC startup. Highly recommend Mr. Furnace! Awesome people to deal with.

Approximate cost of services:
$7,903.00
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Company Response

Thank you Linda for taking the time to leave us such a beautiful review. We are thrilled that you had a positive experience with us at Mr. Furnace Heating & Air Conditioning. See you in the spring!

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

Great Service

We have a furnace and AC installed by Mr Furnace which was done very efficiently and professionally . As a special promotion they offered free Maitenance for 2 years. we got furnace service don. The technicians, Mike, arrived on time, was very courteous, professional and efficient. I would recommend Mr Furnace to all.

Approximate cost of services:
$150.00
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Company Response

We would like to thank you for your amazing review and recommendation. It's great to hear that our technician Mike helped to make this a positive experience.

Anne in Hamilton
Anne in Hamilton
1 review Hamilton, ON
10/10

A five-star organization

From the service technician (Anthony), to the sales person (another Anthony) to Ryan and Andrew (the installation crew). our Mr. Furnace experience was exemplary. We live in an older home, and had to replace the furnace, air conditioner and a hot water tank. Each person arrived on time and took care to not track the outside into our home. Each person was personable and polite, and answered our questions honestly and clearly. It was a bitterly cold day and the installation took a full day, however Ryan and Andrew were experienced, efficient and we were not inconvenienced in any way...we even enjoyed the total experience. Thanks to the folk at Mr. furnace, we now enjoy hot water and a warm and cozy home. Thank you
Shelley and Anne

Approximate cost of services:
$16,000.00
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Company Response

Thank you so much for your kind words Anne. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

John
John
0 reviews Port Colborne, ON
10/10

Duct Cleaning

The techs were on time,. They did a very thorough duct cleaning from the amount of noise they were generating within the ducts. They were courteous and took the time to explain what they were about to do and after they were done repeated to me what they had done. I am very satisfied with the work. Kudos to them and Mr. Furnace.

Approximate cost of services:
$500.00
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Company Response

Thank you so much John for sharing your experience with us. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you!

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Central air

The technician was very nice, my central air is out of r22 and they don't have it so he got them to waive the fee. Good company...would recomend to people always reliable

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time and effort to leave Mr. Furnace this terrific review. We work hard to deliver the best service possible, and we’re glad it showed during your visit!

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Excellent Work - Mr Furnace

I recently had a new furnace, air conditioner and water heater installed and it was a very positive experience. I want to thank Jay and Mark for ensuring every aspect of the installation was meticulously completed to the highest standards and for their courteousness. These gentlemen clearly demonstrating the their pride in workmanship and a care for the customer approach. Excellent work!

Approximate cost of services:
$1.00
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Company Response

We are thrilled to hear that our technicians Jay and Mark exceeded your expectations. Thank you so much for sharing your positive experience.

LINDSEY in Ottawa
LINDSEY in Ottawa
1 review St. Catharines, ON
0/10

Mr. Furnace just out for sales. Do not trust.

AC was not working. Told I needed a whole new AC unit. Paid for this technicians visit. Got another opinion and they fixed one inexpensive part and now works perfectly. Mr. Furnace is just about selling, not helping the client. Do not trust them!!!

Approximate cost of services:
$160.00
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Company Response

I want to sincerely apologize for your negative experience with us. If you would like to discuss this further, please call our office (905)892-5789 and ask for Dan- Operations Manager. We look forward to hearing from you, thank you.

Gary in Grimsby
Gary in Grimsby
1 review Grimsby, ON
10/10

Air Condition Issue

We're maintenance clients, have been for years now, last week we had a problem and made a service call, Juergen diagnosed the problem quickly was back the next day with a new coil, installed it quickly, very courteous, professional, well spoken, a credit to the company
Overall very pleased with all aspects of the job

Keep up the great work

Approximate cost of services:
$1,500.00
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Company Response

What a wonderful review and recommendation for our technician Juergen....Thank you so much Gary! It's great to hear you had a positive experience with us here at Mr. Furnace!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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