Technician advised to replace the obsolete equipment rather than repair equipment that may only last for a short period of time. Had quote that same afternoon. Workers were at the house at 8:30 am the following morning to start with the project. By 5:00 pm A/C operating and hot water tank working. Completed the project by noon of the following day. Instructed on how to operate the new equipment and the work area was cleaner than before starting the project. Work staff very friendly and professional. Great company !!!!

Randy Norton was very helpful. He explained our options to us. The installers worked hard for 3 days. All the work was done beautifully, they cleaned up after themselves and it looks great. Couldn't be more satisfied! Thank you, Mike and Ryan !!

Called for a New A/C but turned out we needed a new furnace as well. Great service, went above and beyond! Fast, friendly, reliable......Thanks Randy, Tom & Jay. Call Mr Furnace Today

June 15th,2017 9:am the two air conditioner installers arrived with proper manners a smile and worked non-stop until 6:pm they continued in this same manor the entire day. They did not leave until the job was correctly and properly completed with pride in their workmanship. Thank you very much. T

Our old air conditioner gave up on a Friday, seen the salesman on the Saturday, new system installed and working great on Monday!
Right from the salesman to the installers, my wife and I were very impressed with the workmanship and professional way these people went about their jobs! Yes we paid for quality and that is just what we got!!

First we would like to give a shout out to Chris our Home Comfort Advisor. Chris was very knowledgable and patient in answering our hundreds of questions. As for installers Tom & Jay, they rocked!!! They also took time out to answer any questions we had. Tom & Jay were very professional and left no mess.

We were very please with the service. Both Ryan and Mike were great. We could ask any questions and they took the time to answer us.

We want to thank the whole team at Mr Furnace and we will be warm and cool for the next ten years with no worries.

Thanks to everyone that made this possible.

We would recommend this company to our friends and Family.

Pam and Gord

We were very pleased with the check-up our technician, Bryan M. did for our ac system. I mentioned to Bryan that we had received a much higher than normal gas bill re: our furnace for last month and would he mind checking if the heating system was functioning properly. He did a very thorough check and, in that process, discovered that our gas meter reading was grossly incorrect for the past month. We thank Bryan again for his thorough check-up, as the over billing problem could have gone on for some time!

We used Mr Furnace a few years ago when our heat went out and they were wonderful, so when we wanted to get air conditioning they were my first thought.
They were very friendly, and did not leave any mess behind. Ryan and Mike were very nice, and were not upset that my two small dogs were quite noisy while they were here. They had to come back a couple of times due to a defect in the A/C unit, but a manager called me to let me know they were not going to repair the unit, they were going to swap it out since there should be no reason to repair a new unit. I also enjoyed that it was the same workers that came each time, to keep it streamlined. Even a technician Yorguin came to diagnose why the first unit wasn't working, and he remembered us from years ago when he fixed our furnace, and wanted to make sure we weren't having any issues with it still. Very professional. Would recommend them to anyone. :)

Gas company tech detected CO leaking from our existing furnace and water heater. Both were red-tagged. Called Mr. Furnace and company tech inspected both. They were very old and needed to be replaced with up-to-code equipment. Randy Norton arrived a couple of hours later and outlined , for my wife and I what options were available along with the features and prices of each. In our case , the only logical option was the premier system.
We were amazed that the installers , Ryan and Jay , were able to come to the house and begin the job by 8:30 the next morning. They used most of the day with the installation , but it was well worth the time. Both of these men were knowledgeable , skilled and more than willing to help us understand and use the new system. Their workmanship was excellent. I'm more than adept when it comes to knowing my way around mechanical and electronic devices , so I have a pretty good idea when I'm looking at skill and quality work being done by others. Ryan and Jay were very courteous to both my wife and myself and when they completed the work and checked the operation of all of the new equipment , the place was left clean and tidy enough that one would hardly know that they were there at all.
I am most impressed in doing business with Mr. Furnace and its associates. In the future our business for heating and A/C will be handled by this company. Triple "A" rating in our book.
Sincerely ,
Rob and Linda Alexander.