Pioneer Windows & Doors Inc

Windows & Doors Installation & Service
Toronto ON M3H 5T3
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Cindy Smith from Courtice
Cindy Smith from Courtice
2 reviews Courtice, ON
8/10

Window retrofit

If you're looking for good quality windows at an affordable price to replace inefficient windows, this company's product exceeds expectations. So many features in one low price! My only regret is we chose to retrofit as we didn't know our original to the builder, wood frames had rotted out. The windows were capped to help prevent any further rot, and eliminate the need to continue to paint the frames to maintain them, but it's not aesthetically pleasing. This isn't a Pioneer problem but something other owners should look out for when replacing wood casement windows. Consider a brick to brick installation. It will cost more but worth it. Unfortunately for us, the windows were already made and installation had to move forward. If we had known the frames were compromised, we could have made a better decision, but I still love my new windows!
My installers were wonderful, respectful and skillful at what they do. Be prepared to pay cash/cheque for your product/installation. We wanted to pay by Visa to take advantage of Aeroplan points but were told we would be expected to cover the company's service charges. Build any additional charges into your budget. As for the capping on the arch of our windows, we are looking at what can be done to fix this but for now, it keeps water away from the wood. We've had several neighbours tell us how unattractive it looks but this only encourages me to tell others if you have rounded windows, go for one full piece and do brick to brick.

Approximate cost of services:
$2,944.00
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Cindy Smith from Courtice
Cindy Smith from Courtice
2 reviews Courtice, ON
9/10

Window retrofit

If you're looking for good quality windows at an affordable price to replace inefficient windows, this company's product exceeds expectations. So many features in one low price! My only regret is we chose to retrofit as we didn't know our original to the builder, wood frames had rotted out. The windows were capped to help prevent any further rot, and eliminate the need to continue to paint the frames to maintain them, but it's not aesthetically pleasing. This isn't a Pioneer problem but something other owners should look out for when replacing wood casement windows. Consider a brick to brick installation. It will cost more but worth it. Unfortunately for us, the windows were already made and installation had to move forward. If we had known the frames were compromised, we could have made a better decision, but I still love my new windows!
My installers were wonderful, respectful and skillful at what they do. Be prepared to pay cash/cheque for your product/installation. We wanted to pay by Visa to take advantage of Aeroplan points but were told we would be expected to cover the company's service charges (about $46 = 2% of 2344.00 after a $600 deposit) which threw us as Pioneer claims to accept Visa and Mastercard on their brochure, but does not say the customer would be responsible for service charges. I would have been more than happy to cover this but I was patronized when I asked and didn't push the subject. If my cheque bounced, the lien on my home and the cost of the company to file this paperwork would be more than $44. But, be sure you're upfront with how you want to pay and build in any service charges the company shies away from into your budget. You should be able to pay anyway you want. It's not up to you to care about how a company sorts out their revenue and operating expenses, and a client should never be made to feel they are a burden.

Approximate cost of services:
$2,944.00