From the moment Jeff showed up at our house to provide a quote I knew this was the company I wanted to deal with. The 3 previous quotes were all from what seemed like "speed sellers". They would just rattle off a bunch of features and speed talk their way through everything without much explanation. When Jeff arrived, he explained the difference between a brick to brick installation and a retrofit installation. Then he inspected the frames of our windowd to see if we actually needed brick to brick (which is a lot more money). Turns out our frames were fine so we went with a retrofit. The most impressive part of the quote was when it came to the front door. My wife wanted a storm door sobwe could vent the house in the summer and use less A.C. I didn't want a storm door but wanted venting as well. I asked Jeff if it would be possible to combine 3 different product lines to create a venting steel entry door. He said he's never had someone ask that but he called it in right away to see if it was possible and it was! We now have a beautiful tempered frosted glass (with a few clear slits so we can see out if someone is standing at the door) ventable steel entry front door (best of both worlds). The installer was fantastic to work with as well, highly skilled, passionate and proud of his work and it shows. He walked me through the process, and left no stone unturned during the removal of the old windows and doors or during the install of the new windows and doors. They cleaned up everything from the roof to the floors in the house when they were finished. We have 7 windows, the front door and rear sliding door. They arrived and finished everything the same day. As for the retrofit, you'd never know. The entire experience with Pioneer Windows and Doors was all we could have hoped for. I whole heartedly recommend them. From my experience, you won't find a more passionate and understanding team of professionals who pride themselves on excellence from the quote to the final cleanup. I'll be recommending them to everyone I know.