This is one of the worst companies I have ever dealt with. It started with them refusing to let me reschedule my installation appointment, stating is was too inconvenient for them. For the window installation itself, 6 out of 10 windows were not properly caulked, there were gaps and a large section of 1 window had no caulking at all. After 2 weeks of trying to get the installers back, I ended up having to make other arrangements to have the job completed. This installers themselves left behind a ridiculous amount of debris; including 4” screws, ends of caulking tubes and large pieces of screening both inside my house and outside. All of this was reported through the emails sent over the 2 week period to the sales rep and the company vice-president - I have yet to receive a response.