We moved to a new house last year and the back yard needed some work, we initially had a number of trees removed to help us understand the actual size of the space.
This year we decided to bite the bullet and have the entire garden done to allow us to use it for the summer months with our 2 year old. We requested a number of people to come and have a look and provide us with a quote for the work. What stood out initially was how friendly and open Mark was; he was knowledgeable and provided insight into our options, worked with us to ensure he understood what we wanted.
While we were reviewing the cost and proposals from the other companies, Mark still reached out to discuss options - there was a willingness to work with us which gave us confidence in Mark and the team. Once we selected Burloak, Mark was round to finalize the project and advised on timescales, method of payments etc.
The work actually started ahead of time, Mark also advised of a tree stump removal company we could reach out to. Crysal was great advising when material would arrive. The team on site were polite, had a great work ethic and just got on with the work in hand. The project was completed quicker than i expected. Ant damage due to the work was rectified by the team, a walk though with myself was conducted to make sure we were happy with the work as well.
Overall, this was a great experience working with Burloak, when you are paying a significant amount of money to improve your home you want someone who is professional and understands what you want, i believe this team ticks all the boxes. We will be using them again for sure!
- Company Response
thanks for the great review. We are glad you are enjoying your new backyard patio.