Since having the shingles on my roof replaced a few years ago, I have had the opportunity to interact with and call several different Roofing "experts" to have issues addressed.
My problem is associated to water leaking into the residence due to ice build up/melting in spring, and since it is now summer time, it is too early to tell if the problem is finally rectified.
However, what I can comment to, is the workmanship, professionalism, knowledge and punctuality of Michel from "The One Roofing".
Michel responded to my online quote request within a day and made an appointment within days.
He was very punctual, even attended 1/2 hour earlier than planned and was very polite. My problem was one that was fairly unique and tricky, yet Michel took the time to patiently listen to everything I had to explain and in return, he explained in great detail, everything he was going to do.
Michel also took pictures several times throughout stages of the job and showed it to me, so as the customer did not have to go onto the roof.
In this day and age, with MANY unreliable persons offering services, it was a true pleasure dealing with someone who was RELIABLE and very knowledgeable in his field.
I would definitely be using Michel's services in the future.
- Approximate cost of services:
- $375.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your review and it was a pleasure helping you.