The finished product is good. Your issue will be with the embarrassing customer service that you'll receive once you've provided a deposit for the property. You'll also question the sales guy about the poor ratings Westview receives on this site, as we did, and he'll come up with some "fluff" on how the reviews relate to an older project, to distance himself from the criticism. You may find yourself leaving messages and/or emails in the high single digits without a single response. You'll then go to their show home unannounced to meet face to face and he'll act as though he never heard or received a single note from you - at which point you'll look at your partner/spouse and either cringe with frustration or laugh because you can't believe this is happening after you just bought a house from him?
You may also find issue with the warranty work as the staff responsible for this side of the business are as responsive as a newborn. Suffice to say, hopefully your warranty work will be minimal, to not have to rely on this team whatsoever.
As for those clients buying a "used" Westview home, be glad that you're getting a nice product where the original owner dealt with all the challenges on your behalf, upon possession.
Westview has potential, but surely they would struggle if the real estate and energy market was softer.
- Approximate cost of services:
- $900,000.00