We've used Roadrunner twice now - one to move to our previous address and the other to move from there to a storage unit they provided. The crew is always very respectable and respectful of our belongings and home. Even to the point of laying down area rugs in hallways and staircases to prevent tracking dirt into the house.
We recently had an issue with the storage unit and Paul and his crew arranged a time to meet us there and they proceeded to correct the issue and cut us a break on the price (even negotiating with the storage company a discount for our troubles).
Great guys, smart business owners. Take note competitors; this is how you treat customers. Learn from Roadrunner.
- Approximate cost of services:
- $1,200.00
- Company Response
Hey Scott,
It was a pleasure. Storage units have their problems from time to time. It's not a perfect system. But if ever problems do arise, we are 100% dedicated to resolving any issues as quickly and thoroughly as possible. I'm pleased that we were able to make your experience with us satisfying for a second time. Best of luck to you and your family in the future and we hope to be able to assist you again in the near future.
Best regards,
RoadRunners Moving & Storage