Alpha Carpet & Duct Cleaning

We chose Alpha after checking the NADCA website for a local certified duct cleaner. We also checked their BBB standing & Homestars reviews before booking. Their office staff are very polite, professional, & knowledgeable. We also appreciated the total lack of any sort of sales pressure at all. It also helped that they had one of the lowest prices of all of the most reputable companies we checked. There wasn't a long wait for an appointment either. The technician called from 10 minutes away to let us know he was almost here even though he wasn't late at all. He was very polite & professional. He even handed out ear plugs for us. After he left I had some additional questions (nothing they did wrong, just our lack of knowledge) so I emailed. The owner called me first thing in the morning to address my questions. He booked a time for his head duct cleaning technician to come out and answer all of my questions personally. During that appointment he was very polite, friendly, professional, knowledgeable, & patient. He double checked all the work while he was here & was diligent in making sure we were totally satisfied. He even offered to re-do the whole job for us right then, which was totally unnecessary. We are very impressed with this company and will recommend them to our friends, family, & neighbours.