Alpha Carpet & Duct Cleaning

Carpet & Rug Cleaning & Repairing
Unit 3, 19349 94th Ave Surrey BC V4N
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Carpet & Rug Cleaning & Repairing
Alpha Carpet & Duct Cleaning
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92%

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Reviews by rating (past 12 months)
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Reviews for Alpha Carpet & Duct Cleaning

Average customer rating:
9.7 10 (46 reviews)

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troygray in Surrey
troygray in Surrey
1 review Surrey, BC
6/10

Sectional/Area rug cleaning

Professional company and well organized. Friendly cleaner and punctual. Unfortunately the sectional cleaning didn’t match The quality from the rest of the company. Cleaning of the areas that were done on the sectional was great but the areas that were missed made it more obvious. I brought out my $100 spot cleaner and the water was brown when I finished. I haven’t received my area rug to comment on the work.

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Company Response

Thank you Troy for taking the time to write a review.

We didn't not notice this review that you left after the initial cleaning.
Hopefully the aftercare services that was provided has met the your expectations.

Please let us know.

Your business is much appreciated and we look froward to serving you in the future!

Private User
Private User
Private User reviews Surrey, BC
10/10

Duct cleaning

Mark arrived at my house to clean the ducts as I was getting a new furnace installed. He was professional and thorough was able to make sure the job was done well with care.

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Company Response

Thank you for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

Private User
Private User
Private User reviews Oshawa, ON
8/10

Cleaning dryer vent

Thorough . Explained the process through event.
Very satisfied with the work.
You make your review process very difficult. Why demand 50 words if 20 will do? yes yes yes yes

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Company Response

Thank you for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future and next time gain 10/10.

Sharleen in New West
Sharleen in New West
3 reviews Burnaby, BC
10/10

Great option, especially for high-rise buildings

This company has been my go-to for carpet cleaning because they're able to do work in condos and apartments. I never realized this, but a lot of carpet cleaning companies can't take apartment/condo jobs because most carpet cleaning equipment is mounted on trucks. Alpha has both truck-mounted and portable cleaning machines so they're able to work in any type of home.

I've used Alpha twice; the first time was before moving into a townhouse and the second was when I was moving out of a low-rise apartment. Both times, the truck-mounted hoses were able to reach the units but I was glad that the portable machine was an option in case the hoses weren't able to reach.

Each time the technicians (Bob and James) have been on-time, friendly, and professional. Corner protectors and booties were used to prevent any damage and cleaning was thorough. Alpha's prices are reasonable and it was easy to schedule an appointment with them.

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Company Response

Thank you Sharleen for taking the time to write a detailed review.
Your business is much appreciated and we look froward to serving you in the future!

Lance
Lance
1 review Vancouver, BC
10/10

Great customer service. Great work

Great experience. Reza provided great customer service over the phone and was able to get in a tech that same day due to a cancellation.

Jeff the tech was professional, polite and did good work, and shared alot of great information.

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Company Response

Thank you Lance for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

Zaish in Surrey
Zaish in Surrey
1 review Surrey, BC
10/10

Furnace Duct Cleaning

Mark from Alpha Carpet and Duct cleaning did an amazing job. He was very polite, friendly and curtious. He took his time and explained what services were going to be performed and took his time with cleaning. Mark really went above and beyond!
I will recommend him to my friends and family.

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Company Response

Thank you Zaish for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

Private User
Private User
Private User reviews Langley, BC
10/10

Shampooing our carpets

Marek was your service technician...........he did a fabulous job on our carpets. He was very professional and amazingly fast................I have used your service before and I am very impressed with Marek.
Thank you.............................Gail

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Company Response

Thank you Gail for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

Private User
Private User
Private User reviews Toronto, ON
10/10

Clean out Dryer vent - Surrey, B.C.

Dryer vent not cleaned for a few years, and was plugged up causing problems in drying clothes. Service to clean out the vent was thorough and efficient. Highly recommend this company.

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

Penny in Abbotsford
Penny in Abbotsford
1 review Abbotsford, BC
10/10

Carpet Cleaning

As usual, stellar service from Alpha Capet & Duct Cleaning! We have used them for our business and homes and have never had an issue. Last minute request and not only fit us in, but did an outstanding job. Kudos to this team! Definitely recommend to anyone, you won’t be disappointed!!

1 of 1 people found this review helpful.
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Company Response

Thank you Penny for taking the time to write a review. Your business is much appreciated and we look froward to serving you in the future!

firecracker 1 in Langley
firecracker 1 in Langley
1 review Langley, BC
10/10

Grout cleaning...and wash kitchen tiles

Yes nice fellow...Jeremy...did real good job...
No rush but very efficient...house was clean and lots of padding down on my hardwood floors......wii call again...had coit before expensive but only when. 40 % off.

1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write us the review, we appreciate your business, hope to see again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpha Carpet & Duct Cleaning

A Higher Standard of Cleaning. Not just a catch phrase. This has been the essence of every service completed since 2005. Alpha™ Carpet Cleaning Ltd has been living in and serving your community with a commitment to excellence. Friendly certified technicians are highly trained and experienced in carpet, area rugs & upholstery and air duct cleaning.
In 2005, Alpha™ Carpet & Duct Cleaning was started as a carpet and upholstery cleaning company. Now with thousands of satisfied clients in the lower Mainland-from Vancouver to Abbotsford-business and homeowners living in houses, condos and apartments have received our professional cleaning services using one of our three different specialized cleaning systems.
And with our expansion into air duct and dryer vent cleaning, your just one phone call away from a clean and healthy indoor environment.
At Alpha ™, we are committed to servicing our community and clients with the best service possible by using state of the art cleaning equipment and training our staff to deliver top notch results. Whether its carpets, upholstery or air ducts and dryer vents, you can count on Alpha™ Carpet & Duct Cleaning to deliver the best service and amazing results.

CATEGORIES
Carpet & Rug Cleaning & Repairing and Duct Cleaning
SERVICES
Carpet Cleaning, Area Rug Cleaning, Upholstery Cleaning Specialty Spot Removal, Tile & Grout Cleaning Air Duct Cleaning, Dryer Vent Cleaning, Crawl Space Cleaning
WEBSITE
http://alphacarpet.ca
YEAR ESTABLISHED
13
NUMBER OF EMPLOYEES
7
RETURN POLICY
30Days
PAYMENT METHOD
Visa,Mastercard,American express,cheque,cash
MEMBERSHIPS
IICRC,BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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