Image Enhanced Inc.

Masonry & Bricklaying
Vaughan ON L4L 9A8
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HomeStars  >  Roofing in Woodbridge  >  Image Enhanced Inc.  >  Full chimney Replacement
Derrick from Toronto
Derrick from Toronto
1 review Toronto, ON
10/10

Full chimney Replacement

After having my Chimney fully replaced by Image Enhanced in October of 2013, we unfortunately had the once in a lifetime ice storm which caused some minor damage to my chimney. Although outside of my warranty period, Image Enhanced sent two very professional contractors out to my home and did all the necessary repairs. I'm extremely pleased and would gladly recommend them to my friends and family. I am 100% satisfied!
Thanks Image Enhanced.

Approximate cost of services:
$4,508.00
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Company Response

Derrick,

Most projects that we perform never require a touch-up or a warranty service call. However, we are always happy to return if needed, in order to make our clients 100% satisfied. Our guarantee provides our clients with the much needed peace of mind they desire, during Canada's harsh winters. ****IMAGE ENHANCED TIP: Regularly service your chimney bi-annually (inspect the rainhoods, concrete cap, caulking and chimney flue liners). This will prevent water from entering your masonry units, thus, avoiding future masonry damage during the winter's freeze/thaw cycles.

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Derrick from Toronto
Derrick from Toronto
1 review Toronto, ON
0/10

Full chimney Replacement

18 months after having my chimney completely replaced after reading Image Enhanced curb side inspection report, stones are breaking apart and falling onto my neighbour's driveway. Extremely dangerous!!! I contacted Image Enhanced and a sales person for my area pretty much blamed everything but the faulty workmanship for the damage. What a horrible experience I am still having trying to get this resolved. This is truly this worse company I have dealt with!

Approximate cost of services:
$4,508.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?