Glen did a good job of reinstalling a coat rack and 2 shelves on a wall and replacing magnetic catches on my shutters. He also fixed the hinges on one of my shutters. It was all very basic handyman work and I have no complaints about his workmanship.
The only negative part is his quote for the jobs I gave him.
Glen told me by phone that he charges $85/hour and 2 hour minimum charge.
He finished his tasks in 3 hours. His bill came to $384.20. He should have been more honest and say $170 for the first hour and $85 each hour after. I asked him to waive the 2 hour minimum for a 2nd jog but his response was "I don't do that for anybody." Then he said $150 for the firs hour or less. I passed on his offer.
- Approximate cost of services:
- $384.20
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Andy. I am very sorry you are not happy with the amount that we quoted you for your jobs. We charged you exactly what we said it would be. As I did explain the exact charges before you asked us to help. You did not question the charge upon payment. Thank you for your Buisiness. Glen