I would not recommend this company to my worst enemy...
I made a huge mistake hiring this company for my kitchen remodel.
Their lack of communication will have you constantly waiting for them wondering what is going on, including the date of the original install which will not happen as expected and they will not even call to explain.
The ongoing errors in manufacturing and installation will have them re-visit for months after the initial install to a point when you don't even care any more. Add this to the lack of communication and the frustration is huge.
Their references checked out ok , but I should have known there was a problem because it took them quite a while to find me some references. I now realize why.
The cabinets are ok but the hassle is just not worth it..
Things to know:
1. I came to find out they are owned by a local home builder... did a search and found it is a company wide problem.
2. Payment - You will be expected to pay in full when the cabinets are "delivered", yes, before they are installed and before all the problems are resolved. They will not unload the truck without a cheque for the final payment.
- Approximate cost of services:
- $13,000.00
- What could this company do to improve their services?
- Hire someone who can make a phone call.