Bamboo flooring, baseboards, & window ledge replacement
Overall, I am pretty disappointed with this company. The project manager I was working with was very professional but the contractors were a different story. There was also a few miscommunication incidences.
The contractors installed the bamboo flooring decently, and then replaced the baseboards by ripping off the old ones and just nailing on the new ones. They claimed project completion when there were still noticeable gaps between the baseboards and the wall. They also missed a section in the bathroom. I had to contact the company to get the contractors to come back to do the bathroom section as well as caulk the baseboards properly. They were impatient with me when I pointed out the various places that needed touch-ups. And after they left, I noticed large gaps under the newly-installed window ledges. It looked like they had broken off various pieces during the removal and didn't patch them up before attaching the new ledge; I had to patch them up myself. The rest of my renovation plans had to be pushed back more than one week due to waiting for this project to be complete.
This is not what I expect from a hired professional renovation company. I would not recommend this company.
- Approximate cost of services:
- $7,000.00
- What could this company do to improve their services?
- A thorough inspection of the final product before announcing project completion and asking for payment.
- Any advice to offer fellow homeowners facing a similar project?
- Hire a company that has many good reviews...