We had 5 Ostaco windows installed. In the first 4 years we have had 4 warranty claims. Two windows had glass replaced because the seals popped (I had to pay the labour cost of about $200) and two windows had rusting hardware replaced (no cost to me). Although the company that sold us the windows has been great to deal with (and I may buy from them again) I am not impressed with the Ostaco product and will not buy that product again.
- Approximate cost of services:
- $5,000.00
- Company Response
Hello,
Ostaco Windows and Doors has recently come under new management.
We at Ostaco appreciate your past business, and we want to address any outstanding customer satisfaction issues.
In order to address your situation properly we will require further information.
Please forward any and all info to, admin@ostaco.com. Please put in subject line,"HOMESTARS REVIEW".If you have any further questions or concerns please contact me directly, 905 660 5021 ext. 320.
Thank you for your time.