Snap Pest Control

Pest & Animal Control
Mississauga ON L5K 2M3
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HomeStars  >  Pest & Animal Control in Old Toronto  >  Snap Pest Control  >  10 stars! Above-and-beyond service from Joe
Taina & Stefanie
Taina & Stefanie
7 reviews Toronto, ON
10/10

10 stars! Above-and-beyond service from Joe

While tackling home renovations and opening up some walls, we discovered evidence of a frightening pest issue. It was like a dramatic scene out of an HGTV show. In a panic, we called multiple companies and had a few estimates. Most companies automatically gave us the worst-case-scenario and developed invasive, expensive plans without conducting a thorough investigation of the affected area. Joe was referred to me by another company. As of our first conversation over the phone, I knew Joe was different. He took the time to ask me direct questions to figure out exactly what was happening. He was very assuring, straight-forward, and patient. I even sent him photos via e-mail for him to give me his opinion. When he came over to view the affected area, he did a thorough investigation of the entire home. He asked us a ton of questions to determine what had happened, and why. Joe works with you to pinpoint the exact reason behind the problem, and finds a targeted solution. Joe does not base his business model around FEAR, which is exactly what most companies do. He truly is not there to just take your money. He is there to ease your worry, and help find a solution, if one is even necessary. Joe does not create or exaggerate problems to scare the homeowner. He is there to fix the root of the problem. He does not offer a generalized option which oftentimes does not solve the problem. Hopefully we never need to call Joe again, but if we have any more problems, he's already on my speed dial as my go-to.

Approximate cost of services:
$0.00
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Company Response

Thanks for the review. The job required an inspection to determine the best treatment options available. I see no reason to instill fear in people in order to generate more money. This is wrong and done solely for profit which in the end will not solve a pest issue. Throwing large amounts of money at a pest issue which has not been properly inspected and planned out will not work. An example of this is on an earlier long review in which a client had contacted another company in order to deal with a nagging mouse issue. Having spent over $3500 to completely seal inaccessible areas to mice proved to be completely useless. The issue according to this company was that mice were climbing the vertical walls and slipping underneath so-fit in order to access the home. The so-fit and walls were tight and the home was surrounded by vinyl siding which mice could never climb without sliding off. They missed one spot in the garage which was sealed by me with 2 dollars worth of stainless steel wool.