On the rarest of occasion you come across a company that not only meets but far exceeds your expectations of what great service is truly all about. In this case the name of the company is called Monster Plowing.
A little background is necessary. The company that my Father used to clear the snow from his driveway abruptly went out of business. At the same time there was a significant amount of snowfall that had accumulated between February 8th and February 11th and there was over 2 feet of snow that had accumulated on my Fathers driveway. It would have been physically impossible for my Dad to get his car out of the driveway. My Dad had some important appointments to go so we were in a very tough spot!
I did some research on the Internet and started to call several plowing companies. They all said they would either only service existing clients, or would not be in the position to help out for at least 72 hours.
I found some great reviews about Monster Plowing on-line and reached out to them by e-mail after leaving a message on their voice-mail. In what must have been one of the busiest days of the winter I got a personal e-mail from George Armstrong , The General Manager of Monster Plowing. He came to our rescue and said that his team would help us and they would be able to plow my Dad’s driveway the next day. I was stunned by his kind offer and we quickly made arrangements to make it happen.
To say that Monster Plowing did a great job would be an understatement! My Dad’s driveway is a very tricky driveway with a deep slope and a narrow curve to it. Not only did they perfectly clean the driveway of snow, but they hand shovelled the walk way and the large set of stairs leading to front door. They even laid down a blanket of “snow melter” on the driveway and steps to make is safe to walk on.
We will forever be grateful to Monster Plowing for getting us out of a tough jam. We are now going to hire them for the annual contract for several of our family members snow removal needs in 2019 and onwards. We would highly recommend them to anyone needing snow removal services.