I can't comment on the work, because Beach Tile were never able to deliver on their installation promises. In the end we purchased the tiles from them but had someone else install. Communications were very difficult. Many unreturned calls, full mailboxes, and dates came and went for installation. The tiles were delivered and left outside our house at a time when we had specifically asked them not to do so because we would be away, but again, apparently that message went unheard. The tiles themselves were exactly what we wanted and were reasonably priced, and the staff at the store was very helpful, but the level of professionalism in trying to get them installed was terrible.
- Approximate cost of services:
- $1,000.00
- Company Response
Dear Mdross from Toronto,
Sorry that I can not address you personally, I am not sure of exactly which client you are. While I am glad that you received exactly what you were looking for but I am sorry to hear that we did not respond with regard to the installation. The only thing I can think of is that perhaps you needed the installation during our move process from Queen St to Kingston Rd. I apologize and hope that you are happy with your new backsplash.