Convertible Heating And Air Conditioning

Went above and beyond to help the customer during a complicated install. The crew arrived on time and were courteous and professional. Once they began work on our Propane Furnace replacement, the lead technician relaized that a vital part was missing. They drove 90 minutes (both ways) to fetch the part from the manufacturer to ensure that our family had overnight heating. They could easily have fobbed me off with an excuse but chose to see the installation through to completion. They eventually finished the job at 10pm. Only a truly professional company would look after a customer like this. Everything was left clean and tidy and old furnace and parts removed. Highly recommend Convertible for their excellent advice and professional installation!