I was referred to Convertible Heating and Air by my home inspector who's opinion I value and respect. Since then I have changed 2 furnaces and one air conditioner and I am in process of my 4th purchase from Convertible.
Each and every time I called Marnie she has been incredible. She has given me great honest advice telling me what I need or don't need, prompt with her appointments and installation, advised me on best product and value to buy for my money, patient for all my questions or concerns, and always available to answer me.
One time I emailed her after midnight figuring I will get an answer in the morning and sure enough she was by her emails and we started a dialogue that late at night.
Everything from the initial estimates through the paper work, installation and even helping me with the rebate paper work was a pleasure, comfort, and reassurance.
I give Marnie a 10 out 10 and I have and will continue to refer her to others.
- Approximate cost of services:
- $2,800.00