McKenna Plumbing are excellent communicators, expert professionals, on time, fair priced and provide quality service.
Returned home late evening to a plumbing nightmare from 2 week Florida vacation during first week of March. Plumbing leak in finished basement ceiling which was least of problems. And, frozen drain in finished ceiling of detached garage from Coach House apartment above, which was major problem.
Called McKenna plumbing first thing next morning. Two plumbers (master and assistant) arrived on site in less than 2 hours from time of call.
The Coach house frozen drain was a challenge due to permanent foam insulation and location above a support beam. In addition, the garage was very cold and required a portable kerosene Torpedo heater to provide a workable environment. I have to give these guys full credit for sticking with it for 3+ hours despite miserable working conditions, a cramped space to effect repair and for providing a cost savings creative solution i.e. 'sleeve' for replacement of cracked PVC drain pipe. Cost for this portion of work was $760 which was a bargain due to creative solution. Could easily been double that amount otherwise.
Leaking pipe in basement ceiling was due to failed solder joint on a 90° bend in copper cold water pipe. Easy fix once located. Cost $217.00.
The plumbers did a good job of cleaning up the mess and took the ruined dry wall, cracked drain and copper pipe repair trash away with them.
Their card is now in my rolodex file. I highly recommend McKenna Plumbing and personally would not consider using any other plumbing firm as long as I reside in Oakville - Burlington area.
- Approximate cost of services:
- $977.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank You John