The truck was too small, boxes were wet (truck had a leak), supervisor left 2 hours early without telling anything and left 2 guys to finish so they took much longer to finish and were exhausted. Items were broken and nobody replied to emails or voice messages. When I call, the person I talked to before is never there, then another lady asks for hundreds of questions about broken items including receipts which I do not have as I bought the items months ago. I keep calling and I can never find the same person. They are avoiding calls. Now the lady says that they are helping me with the claim. When I hired them they said I was covered for up to 25K and they would reimbursed me for the damaged items. The only good thing were the two guys, NIck and Steven, super polite, patient and hardworking, who were left to do the work of 3 men. Horrible experience!!!!
- Approximate cost of services:
- $1,500.00