Where should I begin. We were actively looking for company to completely finish our basement and were literally about to sign with a competitor when I decided to go back to Andrij, who gave us a professional quote. Him and Vitaly came through on pricing and timing and we signed and from that point on we were blown away by the customer service, attention to detail, professionalism, family-oriented feel to the experience and an overall view that, above all else, Igor and Vitaly (owners) were not going to walk away unless we were 110% completely satisfied. This included making changes as the work was being completed, coming back to fix minor discrepancies, being available at all hours of the day for questions (I don't know when Andrij sleeps as he is so responsive!) and treating our home as if it was the only project that mattered. The experience of the company shows in their suggestions and tips as they have seen so many layouts that trusting their expertise made our lives easier. There were so many memorable contributors - Igor (owner, designer of basement layout and one of the kindest people you will ever meet), Yuri (plumber), Igor (electrician), Vladamir (framing), Natalie (interior design, she has an amazing eye for what works), Vitaly (owner and professional decision maker), Vitaly (painting and finishing and flooring), Alex (taping and drywall finishing), Roman (tile and painting) and all of the various crew members (I am sorry I can't remember everyone's name). This company has the 'happiness of the customer' formula figured out and we would highly recommend not looking further if you want your basement finished. You will not be disappointed. We love our basement. There isn't a day that goes by that our family isn't downstairs enjoying it. Thank you!
- Company Response
Sonny, thank you. Thank you for giving us the opportunity to wow you. And a huge thank you for writing such a detailed review of your experience. What a pleasure it was working with you. If you ever move, you know who to call!!! - Natalie