Markstone Landscaping Ltd.

Interlocking Stone
Mississauga ON L4Z 3K8
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ralph i in Mississauga
ralph i in Mississauga
2 reviews Mississauga, ON
1/10

Beware of this company

Very disappointed with Markstone. Daniel sold a good sales pitch but that was it.

Once the job was done all the problems happened. Had our driveway, walkway and patio done in July 2014.

1) Driveway was supposed to be widened but they short changed us by 1.5 feet and on top of that they shifted it 2 feet over the raised curb making our driveway narrower. They wouldn't do the addition but promised to reimburse us for the shortage. Still hasn't received the money. After a year a crack appeared on our driveway, it goes from the garage up to 3/4 of our driveway. We told them about it and they said its normal and that it is not covered under their warranty. I have checked our neighborhood for concreted driveways and I don't find any noticeable cracks.

2) The backyard patio was sloped towards the house as opposed to slope away for water to flow away from the house. There were pooling of water in different areas and became dangerous during the winter time as they were close to the steps. They redid the whole backyard but there are still some spots that are pooling.

My wife and I had tried calling Daniel (sales person) and their office. At first they kept saying will get back to you, but never did. They no longer answer our phone calls as well our emails. I have taken pictures, I have sent emails to them and all of this are dated for warranty purposes since all this issues aroused before 2 years and I raised those concerns within the 2 year period.

I would not recommend this business to anyone. And if Markstone says otherwise, I am willing to show photos of their work as well as the email that I have sent to them, and the text correspondence with the sales person. I will gladly share photos or even give you an address to check their shoddy work if it help you guide making that expensive decision of going with Markstone. My guess is I wouldn't be one of the people that they will recommend to check.

Approximate cost of services:
$14,000.00
2 of 2 people found this review helpful.
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Company Response

Hi There,

Thank you for your feedback, Markstone Landscaping came back to remove and re-install the concrete in the backyard once it was brought to our attention. We completely re-did the job. As for the crack on the driveway, as noted on your contract and expressed by our sales reps, are not covered under warranty due to various environmental factors, not negligence from Markstone Landscaping. Markstone Landscaping takes every necessary step and uses all the proper materials to prevent cracking, but being concrete there is no guarantee it will not crack.
Markstone Landscaping Ltd
https://markstonelandscaping.com/
416-806-2714