I should have sent these guys away as soon as they arrived. The details they quoted me were different (significantly higher cost) than what I'd be told on the phone. They agreed to give me the phone rate I'd been promised. But wouldn't do anything until I gave them $250 in cash upfront. At the end of the day moving cost me $400, all in cash, and for 2.5 hours' work. They charged extra for stairs (although nothing was said about this on the phone) and for "heavy items" (ditto). Some of my pieces were damaged. I requested a copy of the invoice for my records, and was told it would be mailed to me. This was not true, since I never received it. (I took a picture of the invoice despite their strenuous objections.) I am considering reporting this company officially, but am not sure how to do that.
- Approximate cost of services:
- $400.00