We had purchased a used piano and needed it moved quickly and called several moving companies including 2 Men and A Truck and one of the large piano moving company did respond but after 3 days later while 2 Men and A Truck's quoted cost was just ridiculous considering moving Piano is not even their specialty. James was the only one that answered my call right away and I explained to him how the used piano's left pedal was loose and he told me not to worry and he will take a look at it when he moves the piano. The scheduling was easy and confirmation was quick. He arrived exactly on time on the day of the move and he even fixed my left loose pedal without charging me. He offered me some good advice on where I should keep the piano to prolong the wear and tear. Everything was carefully explained and he was patient considering I know nothing about piano. His team ensured they left no mess on the floor and cleaned up after themselves. James is professional and I would recommend his services to others.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are literally 3 men and a truck. Haha.
Get one more people for the job and you can sometimes get the piano emergency repair after delivery.