Drain Relief

I originally contacted Mark to get a second opinion on plumbing work I was told had to be done in our home. During the first call, Mark took the time to listen to my problem, review the situation and put my mind at ease. He was very honest with me and also took time out of his schedule to come and see the problem himself to give a better assessment of the situation. He also wore boot covers while in our house. Needless to say we were so impressed with Mark we got him and his crew to complete the work (and at a lower price than we were originally quoted from another plumber).

It was a big job (replacement of our old cast iron stack, utility floor drain and laundry pipes), but Mark and his team worked efficiently. My husband and I really appreciated Mark and Sean staying late the first night so that we wouldn’t be without water over night. By the end of Day 2, cement had been laid so we just had to wait for it to dry over the weekend.

Throughout the whole process, Mark invited us down to the basement to see their work, explained what they had accomplished and what they planned on doing next and why. He made sure we were okay with everything and understood what work was being done. We would not hesitate to recommend Mark and Drain Relief at all. They have done an excellent job and we plan on using them again for some work outside.