Mr. Heat Mechanical Inc.

I scheduled a gas fireplace cleaning and safety for a unit in an older home I bought, but had not yet used. Nima was very friendly and thorough in the cleaning, and the fireplace now looks great! He even went the extra mile to paint the top grate, as it had been accidentally sprayed with white paint when new drywall was done. Nima answered all of my questions and took the time to explain things to me. While at the furnace, he noticed that my humidifier was not working properly and took the time to repair it immediately. I could not be more impressed. Amazing service, knowledgeable and professional. I would highly recommend.

The cleaning of the first fireplace was good, however not flawless, there are some dust left, like when you sweep and leave a trail behind.. The second was not turning on and they called me to explain the problem and share the repair price. Although it was more expensive than I thought, both fireplaces are working fine. I recommend.

Our pilot light went out and I couldn’t restart it myself. Posted to Homestars and Mr. Heat responded right away. Great communications, technician came right on time and was fantastic. Quickly dealt with problem and gave the unit a quick service and evaluation. Even played with the dog. Will definitely call the Mr. Heat team again.

professional, courteous , great work ! I would highly recommend this company for any future jobs you may have ...

The techcian from Mr Heat was the 3rd techncian from 3 different companies that tried to repair my gas fireplace. Happy to say that the 3rd technician(from Mr Heat)was able to correct the problem which related to replacing the interrupter. I should add that the technician provided information on the proper use of the fireplace.

I live in a condo, and tried to contact some other companies, and most said no. After I sent to circuit to Mr.Heat, and they said its doable. The technician came and solved the problem quick and professional.

No doubt a 10 out of 10.

Our gas fireplace wouldn't work and we'd had another quote for over $1000 to fix it. Mr. Heat was great, he took the time to contact the manufacturer and found it was just a back up battery in the control unit saving us a huge repair bill that wouldn't have even fixed the problem.

Our gas fireplace stopped working. We do not use it often. After checking that it was not a fuse, we contacted Mr. Heat Mechanical. They were able to send a technician from their offices in Richmond Hill that morning. He (Nima) came and confirmed that it was a power issue which he managed to quickly fix. He also showed us how to maintain the fireplace (cleaning, dust, etc.).

We were very pleased with the prompt and inexpensive service.

We had a challenge with our gas fire place and did not work a few years ago. I started to search and a few technicians came and gave us a quote. Some of them said we need to change the whole system and some of the price was not reasonable. Then Mr. Heat (Nima) came to give us a quote. Nima provided us with the more comprehensive quote with a few options and reasoning as to why one is better than the other. Nima changed a part that needed to be replaced.

So, one year after that our hot water was not working, I called Nima again without any hesitation or search. He came and explained everything for us, gave us some options with the full transparency.

The day of installation Nima and team were very thorough and straightforward, very easy to work with and very much appreciated. Nima respect your availability and try to work with you not the way around.

One year later our Air -conditioner was not working, I was very pleased that I don’t need to search. I know one name and that is Nima. I called again and with the same way that he is always. Even though we trust him, he feels responsible to spend the time with you and go over your options and give you time to think.

As I said, Nima is very professional, knowledgeable and very personable, returned call promptly and provide the high quality of work with the reasonable price.

Thank you Nima and the team.

We were serviced by this company (Nima) a few times, one for air conditioning maintenance and to fix our pilot light on our fireplace. On each occasion Nima was very professional, knowledgeable and very personable. At the time when he provided the maintenance on our air conditioner I requested a quote to replace it, including our furnace. We didn’t proceed with replacement of our air conditioner until this year. What I found was the quote provided multiple options in a very easy to understand format and there was no sales pitch. He simply followed through providing us with the information and if we had questions he responded promptly. The day of installation Nima and team were very thorough and straightforward, very easy to work with and very much appreciated. I would use their services again due to their great workmanship, but more importantly because of Nima’s professionalism and being very personable. Many thanks and very much appreciated!