We found Kevin [last named removed-- Ed] by way of referral from a neighbor. I contacted him via email in November 2009. He was very professional and prompt throughout - starting with his response to my request for quotes all the way through the completion of the services. He adjusted his schedule to allow for the exterior work with the antenna before the 1st snow fell, given the weather forecast in November. I always knew what to expect. He did some of the work at his own home, thereby requiring less of my time spent at our house while he was there. I was pleased with the care he took in the positioning of the antenna - we communicated by cellphone while he was up on the roof. He took the time to think of the possible solution to the woodwork issue (the reason for work needed) in the kitchen, providing a couple of different options for the solution. Kevin even provided us with some valuable input with regard to my husband's attempt to replace the humidifier attached to the furnace. He charged us by the hour plus the cost of supplies, for which he supplied receipts. I couldn't be more happy with the services Kevin Rife performed or the professionalism he exhibited.
- Approximate cost of services:
- $438.50
- What could this company do to improve their services?
- Absolutely nothing. Everything was great.