- Approximate cost of services:
- $1,000.00
- Company Response
Thank you for the review! Always a pleasure working with you to help sell Toronto homes! Looking forward to our next project together.
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review! Always a pleasure working with you to help sell Toronto homes! Looking forward to our next project together.
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review and recommending us. Looking forward to our next project together.
Lauren
647.248.3216
www.encorepaintingltd.com
Dear Rose,
This is Jon, I’m the owner of Encore Painting and I’m personally writing you to let you know that I’m very sorry to hear about your experience and that we offer our sincere apologies. We do not take any negative customer feedback lightly because Encore not only prides itself on its reputation for outstanding customer service but more importantly, we rely heavily on our customers’ feedback to maintain the high ratings we’ve been proud to hold here on Homestars. We regret that we were not able to meet our usual standards when it came to your project.
With that said, the incident you detailed is unacceptable and I can assure you this has never happened before in Encore’s 12 years of business. The painter is extremely sorry and will be taking a leave from the company. We will also be retraining all members of the Encore team on customer service and onsite conduct.
If you’re open to discussing this offline, I would be very appreciative of the opportunity to speak to you. I can be reached any time at jon@encorepaintingltd.com.
I hope to hear from you and I thank you for taking the time to share your experience with us.
Sincerely,
Jonathan Sarafinchin
To the readers, if there any questions regarding this review, please also do not hesitate to reach us at 416-670-6589 or info@encorepaintingltd.com
Thank you for the review! Pleasure working with you. You can always ask for our input on painting suggestions and colours.
Thank you for the review! We outline our quotes in advance and have the customer approve all work. We schedule a walk thru at the beginning and completion of every job.
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review! We are always flexible and accommodate last minute changes. Looking forward to your next project.
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review! Good luck with selling your home.
Lauren
647.248.3216
www.encorepaintingltd.com
Interior Painting - Entire Condo Unit
Thank you for the review and referring us! We normally can complete condos in 1 day.
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review! Happy to be part of the dream home!
Lauren
647.248.3216
www.encorepaintingltd.com
Thank you for the review! We always treat your home like our own. If you have any special requests please don't hesitant to ask.
Lauren
647.248.3216
www.encorepaintingltd.com
"Our team is ready to give your home the Encore it deserves."
Our professional painters are committed to respecting our customers home and the overall project.
We understand that we’re guests in your home or business and now more than ever, we need to feel safe, and protect where we spend most of our time.
The Encore way shows customers immediately that we are professional, trustworthy and exceptional at what we do.
Safety is our number one priority and our commitment to safety is evident through our ongoing training processes to comply with local jurisdiction regulations and ensure job site safety.
We show up in a clean Encore Painting uniform and we’re prepared with the right tools to do the job - and that includes respecting the space we’re working in.
In addition to our safety measures, we also prioritize customer satisfaction.
Our team of professional painters is dedicated to providing top-notch service through open communication and attention to detail.
We work closely with our customers to ensure their vision for their space is realized and exceeded.
Our team is constantly learning and improving, staying up to date on the latest techniques and industry standards.
This ensures that our customers receive the highest quality work and a finished product that will last for years to come.
We proudly serve the Greater Toronto Area including City of Toronto, York Region, Peel Region, Durham Region and Halton Region.
Book your free on-site or virtual quote with us today - https://www.encorepaintingltd.com/painting-quote
Give us a call - 416-670-6589