I called this company after word of month referral. When I initially called I explained exactly what I was looking to have done. Basic stacker washer/dyer on my main floor, and that I wanted to have someone come take a look at what can be done. The lady on the phone sent Dan who got there in about an hr. He came in looked at the area that was prepared for the plumbing to begin as soon as I could find the right person. I was quoted for 850 tax included. It sounded reasonable and on par with what other's had quoted. So I said yes. First Dan mentioned he would need to brake open the drywall and weld then turn off all the water in the house. 2 hours went by and Dan said that the plumbing was complete. When I looked at what he had done I noticed he used plastic pipes instead of the copper that would have been used for welding, and that he only had 2 lines in; even a dim witted person would know that Landrys have 3 lines, 1 hot water, 1 cold water and drainage. Dan had only put in the hot and cold and forgot the drain. He's response was "Oh Yeah, expletive".....every second word out of his month was profanity.... It was clear that he had forgot. So before he would continue he asked to check codes or something so he went to his truck for 10 mins or so. When he came back he spent about 15 mins explaining what he would need to do to follow code. Lastly he adds that in order to do everything right it will cost 1800 plus tax. I was in complete shock! I would never have had Dan to begin any work if I had known what he would be charging. I was stuck, so I asked to speak to his supervisor. Malik was no more helpful, I was hoping he would come up with a solution, maybe give me a discount or something for Dan gross incompetence, but nothing was offered, well I was on the phone Dan got so offended that he didnt wait for me to get off the phone, when he decided for himself that he would cut the lines and leave. I had to ask him to settle down and let me finish talking to his sup. Dan was unwilling to compromise, he didnt see that I could not afford the price to had changed the cost to. And that he should have more carefully quoted me, did he not know that I required 3 lines for a landry? In the end I had to pay him 565 just to get him out. Never ever will I call these ppl again. I do not trust the employees, at bare minimum I wanted professional, knowledgeable and experience, which I did not get. I guess they can afford a bad review here and there.