Sobol Inc.

Our 90 yr old house had 29 yr old windows that were in pretty bad shape and after a cold winter it was time to do something about it. The job included replacing 5 windows and a garden door with single-hung vinyl windows and a sliding patio door. All were argon-filled and Energy Star rated.

After several weeks of self-education and research we called in 3 highly reputable and well reviewed companies listed on Homestars. One company can be considered large, one medium sized and Sobol Inc which was the smallest.

Let me interrupt the review by saying that even getting to the point of choosing 3 companies was very difficult as there are is so much conflicting information in the marketplace about different kinds of windows and their respective performance, which manufacturer's produce quality products, which retailer/installer to use. In short it was a stressful process from beginning to end, but taking the time to educate myself before calling for estimates really helped.

Pre-sales - We obtained quotes from all 3 companies. Archiel from Sobol was the first to respond to our call and arranged for a prompt on-site inspection. He was knowledgeable and provided many practical suggestions to my ideas and questions. A reasonable quote was provided quickly and his response to our many revisions was also quick. We decided to choose Sobol in part because we knew that as a smaller business with almost no marketing and no "Customer Service Department" their survival depended on word of mouth and good reviews. Still, it seemed like a risky decision at the time because for all we knew, Sobol could close shop any minute in comparison to larger companies. However, we felt that Archiel had been very responsive and would be personally accountable for our satisfaction and we were right. Sobol was able to work with the window manufacturer to deliver and schedule the install in a very tight timeline.

Installation - Sobol's crew was on-time, courteous, and patient with my many questions while trying to do their work. I have to admit I felt bad for them during the install. It was a cold 2 days, the age of the house made for some unexpected difficulties, and I watched them like a hawk. I was impressed that while they worked quickly they were not in a rush to simply finish and leave. It was obvious to me that they take pride in the quality of their work. The installation, trim and aluminum exterior capping all exceeded my expectations.

Post-sale - Archiel came to our house the day after the install to inspect each window and door to ensure that it was up to his standard and took the time to go through the operation and maintenance recommendations.

In summary, we could not possibly be happier with our choice of Sobol Inc for this project. I would gladly be a reference for any homeowner looking to hire Sobol that wished to ask me questions about the entire experience.

We bought an old home in the middle of winter where most of the windows needed to be replaced. Despite the time it took us to choose the type of windows, which ones needed replacing and the exterior color Archie never made us feel rushed or pressured. We were most impressed with his patience, honesty, and cooperation as he helped us with the decision making process. The windows were installed on time as scheduled weeks earlier. Archie was always communicating with us about timing and he kept his promises. The final product is extremely professional and the attention to detail and the extra finessing on the installation really shows top quality work. The exterior looks fantastic and the house now is significantly less drafty. Archie runs a great company. We are very pleased, and will use Sobol Inc. for any additional work. We wouldn't hesitate pass on a recommendation. Top marks! Thank you.

We had six windows replaced by Sobol Inc. in March 2011. Archie and Uri were clean, courteous and got the tricky installation done very quickly. They responded to all of our questions and provided a detailed tutorial on the operation and maintenance of our new windows. We would use Sobol Inc. again and will readily refer them to our friends. For vinyl window fabrication and installation these guys are a great choice.

Archie( Sobol Inc) came recomended by a friend and my General contractor. The installers were professional and used extreme care while working both inside and outside the house in harsh weather conditions. We are happy with the windows, the installation, and would recomend Sobol Inc to our friends.
He was respectful and explained us the different types of windows.Neat and clean and they disposed the old windows. Punctual and always showed up on time.

Sobol Inc came recomended by a close friend. We had several quotes to add a window to the stairwell which involved cutting through the exterior wall. Sobol Inc matched the lowest quote. The installers were professional and used extreme care while working both inside and outside the house in poor weather conditions. We are very happy with the window, the installation, and would recomend Sobol Inc to our family and friends.

If you've read any of my prior reviews then your aware then you know I've been through the ringer with my house and I've seen the good, the bad, and the ugly. I've used a myriad of contractors to renovate and repair my home so when I tell you that Sobol does excellent work take it at face value.

1. Cordial and Respectful from Estimate to Completion of Job.
2. Punctual
3. Neat and Clean (layed plastic throughout the entire house where they were working, broom swept, disposal removal)
4. Offer warranty on their work
5. Very Satisfied with the completion of the Project

2. Showed up on Time

I called several companies from Homestars,Archiel was the one responsed quickest. He came to my house for estimate, very friendly and has perfessional knowledge, and his estimate was fair and his installtion time met our timeline. He came on site as he promised on Saturday to do the installation, he did an exceptional job, efficient and detail focus. We are very happy with his work and no hesitate to recommend Archiel and Sobol Inc to anyone who needs to install windows.

Interviewed 6 contractors (4 HomeStars +2 others). Sobol Inc was best in detail of estimate. Every piece of their work and work ethic was superb. Will happily recommend them to anyone.

Archie was prompt on arrival, he was professional,courteous and effecient and did the most incredible job on our patio doors. This guy really knows his stuff, we are so pleased.
Check out before/after photo.

We moved into a 100 year old house six months ago and quickly discovered that all our windows and doors needed to be replaced. We met with four other window and door companies before met Archie. He was a true professional from the start. He immediately made my husband and I feel comfortable regarding his knowledge and ability. His cost estimate was not the cheapest nor the most expensive, but he established himself as trustworthy and honest. He and his team did an amazing job. They cleaned up after themselves every day and really took that extra time to do a thorough job. It is rear to find a trades person that cares so much about customer service in my experience. I was blown away by Archie's diligence and level of service. I would highly recommend him.