I agree with a few of the reviews written. Its a shame we only have a sales rep (Gail) to deal with. Shes not a terrible person to deal with but the situation is terrible based on the behavior of the owner/team at head office. The closing costs for many vary due to when they purchased. S0me are 2013 and 2014. Some had development caps, some didnt. IF you didnt, youre paying a much larger closing cost due to the years that past until the builder decided to finally obtain their permits. Another issue is some purchasers were given capped compensation as per tarion if their delay was over 8 months. The builder also changed the order of which blocks were to be finished and when, in order to avoid delay compensation to purchasers who were closing at a later date (i.e Jan-Feb 2016). I see some reviewers who say they they never expected this long of a delay when their home was to be ready in Jan 2016. Unfortunately, there was many that were to be completed in Jan 2015 which just began framing last week. So they will be looking at a 2.5 yr delay. Those people will be most frustrated and thats where we see the angry reviews about Gail, as shes the only point of contact.
I would not recommend this builder based on the integrity and repeated delays in current and past projects. Growing up, if I never stood up for wronging anyone, my parents would make sure I paid the consequences. Unfortunately this builder doesnt believe in that, or wasnt taught proper business practices.
Im happy some purchasers only had to wait 1 year max for their home. I feel for the ones that are going on 2.5 yrs.
- Approximate cost of services:
- $350,000.00