Country Green Homes

Builders
619 Centre Road Hamilton ON L8N 2Z7
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HomeStars  >  Builders in Milton  >  Country Green Homes
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20%

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Reviews for Country Green Homes

Average customer rating:
2 10 (53 reviews)

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Private User
Private User
1 review Oakville, ON
0/10

Disaster

I held of writing a review until after my home was complete. The staff at CGH know the reviews that are being written. Theres not much they can do but try to bend the truth to avoid the reaction of angry buyers who purchased from an old idi0tic man (Jack or do you call yourself John? - make up your mind). After waiting close to 4 years (roughly 3 yrs in delays), I moved in. It was a mess I must say but recently they have turned things around. It may be pressure from City officials or letting got of a few staff members who dont pull their weight.

The whole process did involve a lot of L|es and well, angry staff members and sales agent who were not always up front. I would never recommend this builder. Quality is always going to be sub par with contractors. The builder is absolutely embarrassing. Current philosophy of the owner is to delay years in hopes of purchasers backing out, in order to sell for a higher value.

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Private User
Private User
1 review Hamilton, ON
0/10

Awful Builder - Stay Away

This builder has proven to be horrible in every way. Not only was our home delayed for over a year past the original date, after closing, the builder is completely unresponsive when trying we are trying to address on-going issues with the quality of the workman ship. missing kitchen cupboards, loose flooring, horribly done trim work, paint missing/different colors, issues with lights. When you do get someone in, they do a half job and you have to start all over again with trying to get them back in to do something properly.
the site is a total mess all the time, no roads, grass, curbs with some of our neighbours living there for over a year with none of these things - what a horrible decision it was to go with this builder - STAY AWAY

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margaret in Burlington
margaret in Burlington
1 review Hamilton, ON
2/10

Horrible builder

I live in the Parkside/Sadielou subdivision. We moved in Aug 2012. Although thankfully we have not had issues with the house itself, the site is a disaster. We still have not had grading signed off on, the roads have not been paved. There are cracked sidewalks and crumbling curbs. We can't finish our driveways because of that. There are weeds 4 feet tall in all the public spaces. Maintenance shows up once or twice a year.
The city has not been able to take over as the site is not considered completed despite of two complete phases being at that location.
A neighbor of ours had a major foundation issues and they would NOT fix it. Had to take the builder to court. Two years and a ton of money. Almost lost his house.
STAY AWAY!

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Private User
Private User
1 review Hamilton, ON
0/10

Country Green Homes

I bought an urban town from Country Green Homes in July 2014 and I am still waiting!!!!! It was supposed to be ready in 2015. It will be over 3 YEARS of waiting and they could care less. They make up stories blaming City Hall for delays when in FACT it was their own errors. Now, just as we are finally a couple months from completion, they delete major upgrades saying they can't be done. Don't believe a word they say!!!!! AVOID this company!!!!!!!!!!

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Andre in Waterdown
Andre in Waterdown
1 review Hamilton, ON
0/10

Pathetic

I bought a town home in Waterdown and I can honestly say that Country Green is a complete joke. It will be about 3 1/2 years between the time I purchased and the closing. Their customer service is non-existent, barely doing what's legally required, informing me of one delay one weeks for the close (there's been another delay since). They're not upfront or honest about the dates they provide, preferring to blame the trades (for a 3 1/2 year delay!?!?)
Also, my building will be one of the last unit to close, and the builder has started to cut corners by putting in smaller windows and cheap'ing out on exterior brick (instead of stone). When I complained (to no avail), they could not offer any rational explanation for doing so, they actually said smaller windows were a more desirable feature, pathetic!

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Alex in Toronto
Alex in Toronto
1 review Toronto, ON
1/10

Brutal

Very disappointed from all aspects of this so called builder Extremely long delays, poor customer service from the sales rep to the owner and every one else in between. Its not a cohesive group and almost like no one wants to take charge and be honest with customers as honesty may result in telling buyers they will be waiting for years to come.

Quality of the home is like many others. Cheaply built with sloppy work. But hey thats contractors. I gave an 1 star because they actually built my home after 2 years.

1 of 1 people found this review helpful.
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Private User
Private User
1 review Oakville, ON
0/10

Waterdown Country Green Homes

The negative reviews are absolutely 100% true. Unbelievably long delays with no reason other than the Builder just not caring and A sales rep who is nice 1 minute and ready to flip the next for asking for simple answers.

Unlike a ton of purchasers, I did finally move in. Terribly constructed home. Im not sure if its the contractors and trying to catch up or just no quality assurance on the builders part. Dry wall was never sanded or poorly sanded, crooked walls, no sound proofing and poor insulation. Cheap everything! Would I recommend using this builder? Never. Whatever the sales rep tells you, the opposite is actually true Good luck neighbors

1 of 1 people found this review helpful.
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Private User
Private User
1 review Toronto, ON
0/10

Uptowns - Waterdown

I wish I never have to deal with anyone affiliated with Country Green Homes again. Karma, thats all I can say to each and everyone of you that decided to treat your customers like garbage. You egos need a reality check - you attempt to build homes, nothing more. Youre homes that you have completed are completed junk. Nothing positive to say. Potential buyers - look elsewhere

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Private User
Private User
1 review Toronto, ON
0/10

No words from Waterdown - would love to chat with my future "neighbours" -

Hi all!

There is no point in discussing even further how disappointed and frustrating this entire process with country green homes is, because there are literally, no more words for this. I to am waiting for my house which was purchased in February 2014 and fear I will not be moving into until probably the end of summer 2017 (how? I have no idea). I would love to chat with some of you. I have created a Facebook group so we can all discuss and keep each other up-to date,. After all, we will be neighbors.. eventually... hopefully. Please look up in Facebook 'Country Green - waterdown" .

Group link:

https://www.facebook.com/groups/1699348410364404/

PLEASE LET ANYONE ELSE YOU KNOW WHO HAS PURCHASED A HOUSE ABOUT THIS GROUP AS WELL!

I hope to chat with you all soon!

1 of 1 people found this review helpful.
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Mark in Kitchener
Mark in Kitchener
1 review Kitchener, ON
4/10

Rosemeount Semis UPDATE APRIL 2018

My overall impression of our new home is the quality of some workmanship is poor!!! Our basement is unfinished and when you look at the floor joists and subfloor above you see where consecutive runs of nails missed the joists completely, or they only caught the corner and split the the joist. The builder did take care of the noisy floors in the beginning but as time goes on, more areas and stairs begin to moan. UPDATE: CUSTOMER SERVICE HAS IMPROVED SUBSTANTIALLY. LORRAINE AND GARY ARE VERY EAGER TO HELP, PROVIDE TIMELY RESPONSES AND STAY ON TOP OF THE TRADES. Gail, our original salesperson was helpful and friendly to deal with.

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