Pool Buoy Corp.

Having dealt with a not so trustworthy and professional pool contractor before, we consider ourselves very fortunate to have found Larry. Larry responded quickly to my inquiries. He was thorough in examining the pool and made sure to double check the pool again after applying patches to seal the leak. Afterwards, he followed up regularly to ensure that the everything was fine. He is not just a contractor but a problem solver. He tries to understand the situation to recommend a long term solution rather than apply short term fixes. He will be my go to advisor going forward. I highly recommend him to anyone experiencing problems with their pool.

Larry is a great guy, knowledgeable and friendly. He found our pool liner leak right away and the fix cost was reasonable well done and I would highly recommend him.

A few weeks ago my husband and I noticed that we were losing a lot of water in our pool. We called up Pool Buoy and hired Larry to come and do a leak detection. He sounded very professional over the phone and seemed to have great knowledge of pools. I felt very comfortable with Larry and confident in our decision to hire him. On the day of the leak detection he was on time and very pleasant to deal with. He even answered a few of my questions regarding the pool. After detecting the leak we also hired Larry to repair the issue. Again he was very professional throughout his dealings with myself and my husband. I highly recommend using Pool Buoy. Larry is fantastic and gives excellent customer service!

Larry is excellent to deal with. He is reliable and very talented. He found our pool liner leak right away and we hired him again to fix some leaking piping and change the Chlorinator several weeks later. I would highly recommend him.

Hilary and Derek in Thornhill

Larry responded to my emergency call very quickly,as i was losing a lot of water from the pool,he scheduled to come at 12pm but due to a thunder storm had to cancel the appointment,but the weather cleared in the afternoon and he called me to tell me he would be there soon,he was very efficient found a rip in the liner with his electrical equipment even let me hear the water escaping from the rip,he then applied a patch to the hole and the leak has stopped.
Larry keeps you informed of everything he is doing,he goes above and beyond giving advice on pool maintenance he even tested my creepy crawly to make sure it was running properly,he will answer any questions you have, does not rush the job.
Glad i called him will not hesitate if i have any more problems with my pool.

Outstanding! As a landlord I have been dealing with numerous contractors and by far and away, dealing with Larry has been one of my more pleasant experiences. I have a rental property with a pool in Etobicoke that needed a new vinyl liner. After the Toronto flood the liner buckled badly, exposing numerous holes, and it needed to be replaced as soon as possible. Surprisingly what I read about Larry in Homestars is true: he is responsive, knowledgeable, courteous, accommodating, and he doesn’t try to sell you something you don’t need. He spent time educating both my tenant and me, about our ancient equipment and pool maintenance needs, demonstrating the ability to assess a situation and offer an outcome that meets the needs of everyone involved. He is a professional, offering excellent pricing and service delivery. Thanks so much Larry and see you at closing.

The experience was outstanding because of the communications, professionalism and the time and attention expended. Larry promptly responded to my service request, and called in-transit to provide his estimated arrival time. When conducting the work he was professional, courteous, and didn't rush the job. At the same time he was gracious enough to answer my questions on unrelated matters of pool maintenance and didn't attempt to up-sell. Also, the cost was better than the quote i got from another vendor which never called me back to book an appointment. I'd call again without hesitation.

Pool Buoy delivers on its brand promise of reliability and honesty - Larry provided most professional and respectful customer service experience ever for our 22 year old pool!
1. High tech - always immediate response to emails & texts
2. Great listener -Quotation was detailed & work was thorough
3. Attention to detail - his people are experienced - liner fits perfectly vs 2 previous liners.
4. Delivered as promised with extras - repaired aging coping as preventative measure and to enhance liner performance.

Because of seeing Larry's work ethic firsthand, our neighbours are converting to Pool Buoy.

Larry did a great job from start to finish. Always keeping be informed of what was going on. I would not hesitate to use him again or recommend to others.