Advanpro Furnace & Duct Cleaning Ltd.

Heating & Air Conditioning
Calgary AB T2Z 4G9
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Heating & Air Conditioning
Advanpro Furnace & Duct Cleaning Ltd.
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93%

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Reviews by rating (past 12 months)

Reviews for Advanpro Furnace & Duct Cleaning Ltd.

Average customer rating:
9.4 10 (643 reviews)

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Teresa H from Calgary
Teresa H from Calgary
1 review Calgary, AB
10/10

Furnace & Duct Cleaning

Leo & Nicole arrived on time and did an amazing job. Very professional & friendly. Would highly recommend them to anyone and will use them again for future cleaning. In this day and age it seems that customer service is a lost art. Thank you for restoring my faith!

Approximate cost of services:
$280.00
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Company Response

Thank you for the positive review! Customer service is very important to us as a company and we are so pleased that it is being felt by our customers. Please let us know the next time you are in need of any furnace and duct cleaning/servicing.

Kyle from Calgary
Kyle from Calgary
3 reviews Calgary, AB
10/10

Advanpro

On time and professional. Pat and Peter started with a furnace inspection and did a thorough job on our entire heating system. Friendly and courteous, they left no mess and our ducts are like new!

Approximate cost of services:
$250.00
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Company Response

Thank you for the great review! We are very pleased that you were happy with the service. We look forward to working for you again in the future.

Tricia from Calgary
Tricia from Calgary
2 reviews Calgary, AB
10/10

Furnace Cleaning

Advanpro was AMAZING!!! I called got an apt with in 2 days. The two techs that came were professional, quick and knowledgeable. Lee and Chris H I will certainly see you again thanks again!!.

Approximate cost of services:
$540.00
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Company Response

We are so happy to hear that you were pleased with the service! Do let us know the next time you need a furnace and duct cleaning.

Maggie McKenzie  from Calgary
Maggie McKenzie from Calgary
1 review Calgary, AB
10/10

Furnace cleaning

Advance pro tech guys were very professional , friendly and made sure my home was at it was when the got here.
They let me know of my issues and advices me when I should get my furnace done again ...
Thank you .. For the great work

Approximate cost of services:
$800.00
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Company Response

Thanks for the great review! Please let us know if and when you need any further furnace servicing/cleaning.

stephanie from Calgary
stephanie from Calgary
1 review Calgary, AB
2/10

furnace and flue cleaning

I was not going to provide negative feedback on just the mess left around each vent and all of the fallout from cleaning in our furnace room, but when I realized that Steve and Jason LEFT MY BASEMENT WINDOW UNLOCKED, I felt compelled to share my experience. This is very unprofessional and risky. They also installed a new thermostat and it was in farenheit. We had to contact Honeywell to change it to Celcius. For these reasons I would not recommend them nor will I use them again. These reasons outweigh the knowledge I was impressed with. Most furnace cleaners are knowledgeable...
One never knows what they are going to get when using a new service provider so I went on these ratings...

Approximate cost of services:
$521.00
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Company Response

We are disappointed to hear that you did not have the best experience with our company. As you mentioned our technicians are very knowledgeable about furnaces but on the rare occasion do make human errors. We apologize if the window was left unlocked that was obviously done in error and we will be sure to be more diligent in the future. Thank you for the feedback we will use it to improve our services.

Francine from Calgary
Francine from Calgary
1 review Calgary, AB
10/10

furnace cleaning

Steve and Jason did a wonderful job! We hadn't had our furnace cleaned and inspected for some years and we suspected that it would cost more than what we were quoted. As a matter of fact it did, but we are happy that it was caught on time. Steve advised us as to what we should have had done in previous years and what needed to be done. We now feel secure that our furnace won't give up on us during the winter. Thanks guys for a job well done and we will certainly use your service again!

Approximate cost of services:
$500.00
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Company Response

Thank you for the great review! We look forward to working with you again in the future.

JJ
JJ
3 reviews Calgary, AB
9/10

furnace cleaning

Steve and Chris did a great job of furnace cleaning. They were on time and went to work right away. We took their gold package on promo and they cleaned all our vents and furnace and gave us great advice on how to maintain and clean the filter and the upkeep of our humidifier. Will use them again. Advice: hire them in summer before the fall/winter as their prices will go up

Approximate cost of services:
$710.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great review! Please call us the next time you need any furnace cleaning/servicing.

Tammy from Calgary
Tammy from Calgary
7 reviews Calgary, AB
10/10

Duct cleaning

We had our ducts cleaned with the Gold level option and we're very impressed with the results. Steve & Jason did a great job, were timely, polite and professional. Steve offered some great tips on how to keep the furnace in top shape going forward which we greatly appreciated. We are happy to recommend you to friends and family and will of course use your services again. Nice job gentlemen. Thank you.

Approximate cost of services:
$300.00
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Company Response

Thanks for the great review and we appreciate all word of mouth reviews. We look forward to working with you again in the future.

Barbara from Calgary
Barbara from Calgary
1 review Calgary, AB
10/10

furnace & duct cleaning

John and Aaron did a terrific job. They were very professional and treated my home with respect. They did a thorough job and left my home in the condition they found it.ice The price was excellent and the service friendly and timely. I would recommend this company with no hesitation.

Approximate cost of services:
$178.00
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Company Response

Thanks for the great review Barbara! Please let us know the next time you need any furnace servicing/cleaning.

Alfred Langkowski from LANGDON
Alfred Langkowski from LANGDON
1 review Langdon, AB
1/10

Duct Cleaning

Appointment was for 1:30 PM, phoned and advised me that it would be 11:00 AM on the day of the appointment. Rescheduled my day, they showed up at 12:30 PM. They never covered the vents when they started cleaning, had to ask them.
When they finished they sanitized my cold air returns, paid the bill and they left. Within 20 minutes my 85 year old mother and myself had burning lungs and coughing. We left the house and went over to our neighbors who had there house done on the same day. They informed us that we could not be in the house for two hours after sanitizing. Nobody from the company told us that. Next morning I hop in the shower and I have no hot water, they cleaned out the chimney and had turned the hot water tank off. Would not recommend them at all to anybody!!

Approximate cost of services:
$640.00
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Company Response

Hello Alfred,
We were very disappointed to see this review and if this was your experience we apologize for any inconvenience. We do our very best to keep to schedule but unfortunately sometimes things happen that force us to adjust our day. The head technician who performed your cleaning has over twelve years’ experience and has been with our company for approximately four years. We have never had a complaint like this before about his jobs and most people have been very happy with his work and even request him by name when booking their next appointment. After seeing your review we have discussed the matter with the tech and his helpers to ensure that all of our future customers are left feeling secure in the knowledge that they have had the best cleaning possible. It is very important to us that our customers are left satisfied with the service provided. We thank you for your feedback, but do wish you had contacted us so that we could have done something to rectify the situation. Best Regards, Advanpro management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advanpro Furnace & Duct Cleaning Ltd.

From annual HVAC maintenance to emergency furnace repair service any time of the day, you can count on the clean air experts at Advanpro. We’re proud to provide fast, efficient and friendly furnace cleaning Calgary, but our services don’t stop there. Our diverse expertise extends to hot water tank replacement, duct cleaning, humidifier installation and dryer vent cleaning.

We specialize in furnace installations, furnace repairs, furnace cleaning and maintenance, cleaning and sanitizing of residential and commercial furnaces, duct/vent cleaning and duct work installation, dryer vent cleaning, roof top units, make-up air units, bathroom vents, kitchen range hoods, exhaust fans, a/c installations and repairs etc...

NOW ALSO PROVIDING PLUMBING SERVICES.

CATEGORIES
Heating & Air Conditioning, Duct Cleaning, Chimney Sweeps, Solar Panels, and Solar Water Heating
PRODUCTS
Furnaces, A/C units, Humidifiers, Electrostatic filters, Thermostats, Motors, Humidifier pads, UV lights, Carbon Monoxide detectors etc
SERVICES
Furnace and a/c installation, 24 hour Emergency furnace repairs, Furnace repair and furnace maintenance, Furnace Cleaning and Duct Cleaning, Dryer vent cleaning
BRANDS
Lennox, General Aire, Honeywell, Microban, Ultimate filters, Heil, Carrier, Frigidaire, Coleman, Armstrong, Trane, Goodman etc...
SPECIALITIES
Furnace and A/C Installation,Furnace & Duct Cleaning & Furnace Repairs
WEBSITE
http://www.advanpro.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
20
RETURN POLICY
100 per cent satisfaction guaranteed.
PAYMENT METHOD
VISA, MasterCard, Amex, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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