Since having Advanpro was out on Thursday - I have noticed that my furnace (which usually PUSHES a lot of heat at 69 degrees) is now hardly pushing any air from my vents once the furnace kicks in. As well - i noticed when they used high pressure air to clean the dust out of the fan unit that something was sprayed into it - im wondering what that was as now when my furnace fan starts blowing - there is a high pitched sound whenever my furnace kicks in. They are coming back today so I definitely need these issues addressed. Once these items are rectified - I will revisit this review.
I had Advanpro out on a friday night as I had squealing noise out of my furnace - ADAM was at my home within an hour and replaced my blower motor. I then had them out to clean the furnace and they replaced the solenoid valve and the flame sensor and will be back on Sat to replace a small other item not in their stock today. Adam fully explained every item that needed repairing before I agreed to it and then explained the whole bill before leaving. I felt they were efficient (they arrived on time this am) and quite friendly. Also - it is really great they work Saturdays as it isnt always convenient to get time away from work. I will likely use them to replace my furnace when it comes time to do that.
- Company Response
Thank you for the great review Tracye! We are pleased to hear that Adam was able to get to you in such a timely manner and that you were happy with the service. Please do keep us in mind when you are ready to replace your furnace.