The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB
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The Gentlemen Pros Plumbing, Heating & Electrical
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93%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1174 reviews)

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Robin
Robin
1 review Calgary, AB
6/10

hook up and disconnection of temporary natural gas heaters

On February 2nd the gentlemen plumbers came out to hook up two natural gas heaters to supply temporary heat to the building. They were originally booked for February 1st but they were unable to make it to the location on that day so they came first thing on February 2nd. The charge that day was for approximately $1000 because one of the locations required scaffolding to access the natural gas tie in. The scaffolding was supplied and set up for the plumber to do the work. It seemed unusually expensive for the work especially since the plumber seemed to have no difficulties and spent less time at that location but the plumber was friendly and got the work done efficiently. When it came time to disconnect the heaters there was some miscommunication between us and the plumber so the appointment was changed. He was initially scheduled to arrive between 8 am and 10 am on February 19 but got rescheduled to later that day between 1 pm and 5 pm. He was unable to make it that day and we rescheduled to February 20 between 10 am and 1 pm. He arrived right around noon and disconnected the heaters very quickly and only charged about $75 for the service call fee which was very nice especially after the $1000 bill from the first visit. Overall i was impressed with how professional the plumbers were and how quickly they worked despite being unable to make the initial appointments.

Approximate cost of services:
$1,100.00
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Company Response

Hi Robin, thank you very much for sharing your concerns with us. We shared your comments with the owner, the technician's supervisor as well as with our Care Manager (John) who will be in touch shortly. We always strive for 100% customer satisfaction!

jodyleeca
jodyleeca
1 review Edmonton, AB
10/10

Valve replacement

Dylan was professional and gave me good advice on how to care for my home plumbing and advice for proactive care. He was at my home within 12 hours of placing a service call.

Approximate cost of services:
$250.00
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Company Response

Preventative maintenance can mean the difference between an easy fix, and a costly repair. Thank you very much for taking the time to tell us how happy you are with our service, jodyleeca!

louba62
louba62
1 review Edmonton, AB
10/10

Moisture inspection in kitchen and faucet buy and install , and home inspection

Timely, and efficient inspections with good information shared regarding problem areas and future prevention. Friendly and helpful service man!!

Approximate cost of services:
$650.00
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Company Response

Being knowledgeable and professional goes hand in hand with great customer service. We're very happy to hear that we excelled in both during our service call. Thank you very much for your great review, louba62!

iank
iank
1 review Tsuu T'Ina, AB
10/10

House shut-off valve and shower fixture

He was helpful, and explained the pricing, and how he was going to go about everything.
Definitely a Gentleman!

Approximate cost of services:
$2,000.00
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Company Response

That's what we strive for! Thanks a lot for the great review, iank!

DC
DC
1 review Calgary, AB
9/10

Ceiling flood

Work was diagnosed and repaired in a quick and efficient manner. Service technician was professional and thorough.

Approximate cost of services:
$1.00
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Company Response

Sorry to hear about your ceiling, DC. We know that flooding inside the walls/ceiling is never a pleasant surprise. We're glad that we could fix that leak for you! Thanks for the great review.

Private User
Private User
1 review Red Deer, AB
10/10

Repair frozen drainage pipes

..technician was very efficient, polite , listened to my concerns ....answered And or addressed all of my points... excellent same day service! Overall terrific experience .. thank you !

Approximate cost of services:
$2,000.00
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Company Response

You are very welcome! Thank you very much for your review. Should you need anything in the future, give The Gentlemen a call. =)

Pat a.
Pat a.
5 reviews Calgary, AB
10/10

Toilet overflow issue fixed and annual inspection of all plumbing.

Identified issue, made solid recommendations re toilet replacement as well as on our sewer line. Wayne was excellent!

Approximate cost of services:
$35.00
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Company Response

Thanks for the great review, Pat a.! We'll be sure to let Wayne know how happy you are with his service. =)

vpollock
vpollock
1 review Calgary, AB
9/10

Dishwasher install

The installer was very professional and polite. He did a thorough and clean job. Very satisfied

Approximate cost of services:
$450.00
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Company Response

Satisfaction Guaranteed! Thanks for the great review, vpollock. =)

Dale in Calgary
Dale in Calgary
1 review Calgary, AB
10/10

Toilet replacement in basement; hot water tank replacement

Very happy with work and service. Professional and great communicators. Arrived on time and worked hard. Have used this company before and would recommend to others. Very reliable and communicate all prices before work starts.

Approximate cost of services:
$2,756.00
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Company Response

Hi Dale, thank you very much taking the time to tell us how we did yesterday! We are 100% transparent in our price and we always tell you upfront (no surprises! Hooray!). Congratulations on the toilet and hot water tank upgrade! If you have any trouble with them, give us a call. =)

OJ Sherwood Park in Sherwood Park
OJ Sherwood Park in Sherwood Park
1 review Sherwood Park, AB
10/10

Sherwood Park - Maplewood/Brentwood area

The service men called prior to arrival and were here at the time promised. They introduced themselves and were very polite and courteous. Walter explained what they were going to do to assess the problem and then advise us of the situation and corrective action required. We approved the repair and they went to work and carried out the service. Walter answered our questions as they went along and they made some recommendations for the future. Our home was well respected and they left the work area clean and intact. Excellent response, excellent work and we will definitely use them again.

Approximate cost of services:
$1,250.00
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Company Response

Thank you very much, OJ, for the shining review! We pride ourselves on treating each home as if it were our own, so you can always count on us to be professional and courteous. We appreciate that you took the time to tell us about your experience with us and we look forward to your business in the future. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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