WARNING TO ALL!!!! Country wide provdides terrible cutomer service!!!! Since we moved in we have had nothing but headaches!! They quality in customer care is a big ZERO!! We have reffered 2 buyers to which we were never compensated or even thanked for because a certain individual forgot to write it in the final papers!!!!! We never recieved a welcome basket even though we mentioned it like a million times!!!! We had to pay for our own recycling bins to the city even though we paid them through the builder which again we never were compensated in any which way or form. When it comes to them performing duties as to services calls and getting things repaired they take forever or simply keep forgetting to book them!!! I have been here for 8 months and i call them at least 2-3 times a week and issues never get resolved. One day they will book appointments for you and when you call them back to see when the appionments are they tell you that they can't do anything about it. They have also made me take time off work to have trades come in only to find out that no one showed up. I have purchased homes in the past from Arista and Green park and they were both excellent!!!! The staff at Country Wide is bad mannered and its so sad to say that when your purchasing from them they are all pleasent and happy to be at your service once they have your money its a whole other ball game!!!!!! I WOULD NEVER PURCHASE ANOTHER COUNTRY WIDE HOME EVER!!!!!!!!!!!!!!!!!!
- Approximate cost of services:
- $0.00