The Cutting Edge Roofing

Roofing
Bowmanville ON L1C 0B8
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HomeStars  >  Roofing in Pickering  >  The Cutting Edge Roofing  >  Removal and replacement of shingles
Christopher in Whitby
Christopher in Whitby
2 reviews Whitby, ON
10/10

Removal and replacement of shingles

Our house is a releatively new build but the roofing contractor that installed our roof originally did a sup-par installation using the cheapest product out there. After 5 years, shingles were blowing off and needed replacement, after 8 years I needed a complete removal and replacement.

I called Robert's office and was told he was very busy but would come out ASAP to inspect the roof. He was here within a couple of days. He inspected the roof and left a quote and product brochures in the door without us (or our dogs) even noticing he had come. A few hours later Robert emailed me pictures of the roof. He gave options in the quote based on materials selected, prices for each and their associated warranties.

I decided to use their services and had Robert come over with samples of the chosen product, he left them with us to look at in various lighting to make sure we made a choice we were happy with.

On the day of installation, his crew arrived just after 7:30 and got to work immediately tearing off the old roof. By lunchtime they had already started installing the new roof. They had finished and cleaned up by shortly after 4:00, it was already starting to get dark.

The job looks wonderful, there was no garbage left behind, they ran their magnet around the back yard and sides of the house and I haven't found a single roofing nail there. Unfortunately, they forgot to magnet the driveway when they pulled their junk trailer out and I found at least 10 nails on the driveway over the next few days. Luckily I haven't had any punctures my tires (at least yet). That would be my only issue with the job Cutting Edge did for us.

Robert agreed to do the work on a handshake, didn't require a deposit or for us to sign anything beforehand, did the job and then mailed an invoice. Old school!

I would use them again and recommend them to anyone, My neighbour has already had Robert over to fix a slight issue with his roof.

Approximate cost of services:
$7,000.00
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Company Response

Hi Christopher,

My apologies for the nails you found in your driveway. I wish you would have called I would have come immediately and redo the driveway. I appreciate your very thoughtful and honest review. It helps us here at The Cutting Edge Roofing to work harder to ensure that we do a better job next time. Your new roof looks great!!!

Thanks again
Robert Landry