All Steel Roofing Systems

Roofing
373 Tiffin St Barrie ON L4N9W6
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All Steel Roofing Systems
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43%

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Reviews by rating (past 12 months)

Reviews for All Steel Roofing Systems

Average customer rating:
6.3 10 (7 reviews)

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john in cifford
john in cifford
1 review Listowel, ON
0/10

All Steel Roofing Systems Barrie, Ontario

We paid for a new roof in 2008 and they came out and stripped our roof with the old metal taken off and put there roof on. They were suppose to put vapour barrier on first as promised but they never did. They were suppose to put roof vents in but never did. Until a tree limb fell on our house and damaged the roof we found out they did nothing as promised. When the roofers came out to replace the roof that's when we found out about the no vapour barrier and no vents. Tried to contact by phone and e-mail and they totally avoided us. Be aware of this company. They will take your money but won't honour there warranty. Your going to have to chase after them. We have put in a complaint with the Better Business Bureau and are seeking legal procedure.

1 of 1 people found this review helpful.
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Company Response

We are sorry to hear that you are not happy with your roof. Unfortunately, at this point it is not clear what discussions regarding the underlay happened when the roof was installed 12 years ago. This is not a standard sheathed roof. The new roof replaced the original steel roof which was installed the same way. To address this, we have offered to replace the entire roof and install underlay. Regarding the vents… we typically replace the vents with a ridge vent which is not easily visible from the street. If there is something missed there, we would gladly correct it. To say we did nothing as promised is simply untrue. The roof has been installed 12 years without an issue – until a tree fell on it. To say we will not honour the warranty is also untrue. The roof is performing exactly as expected. It is under warranty and any issues that do arise will be addressed in a timely manner.

Update - August 2020: After visiting the customer and reviewing their concerns, it was agreed that there was no issue with the product but the quality of the installation did not meet company standards. The entire roofing material was removed and a complete new roof was installed without any cost to the customer. Although we strive to do everything right the first time, this time that did not happen. Thank you to the homeowners for their patience and persistence in getting this resolved. We are confident that they will now enjoy the quality roof they expected.

Private User
Private User
Private User reviews Barrie, ON
0/10

Waiting over 5 years to fis dented tiles and bent snowguards

Snowguards did not work and ice dented tiles on lower roof. Snowguards are bent and have asked for their new ones for over 5 years now and Branko the GM has not responded. This Company has no clue when it comes to serving customers.

2 of 2 people found this review helpful.
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Company Response

Sorry to hear about the issues, damaged tiles and lack of response. Waiting 5 years is unacceptable. Get in touch with the new GM and this will be taken care off. The good news is that our roof system is easily repairable if there is any damage. Hopefully we can get this fixed for you in the near future.

Casa pontet in
Casa pontet in
1 review Oro Station, ON
10/10

Re-roofing

Very pleased with product after 15 years of instalation on our house (3000 square feet bungallow) . Maybe the color just fade a little but no leaks. Stills looks great.

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Company Response

That is great to hear!

Christine B in Barrie
Christine B in Barrie
1 review Barrie, ON
10/10

Steel Roof Install

I only give reviews one year after services completed.Fantastic! It lòoks wonderful! First bad rain it leaked around the chimney, they came and fixed it immediately and never leaked since. They are all highly trained to install this roof. Installers were european decent who take pride in their work. Was done in 3 days, very efficient and expert job done! Highly recommend them.

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Private User
Private User
Private User reviews Yarmouth, NS
10/10

Amazing Roofing System

We started doing our due diligence 3 years ago to find a roofing system that would meet our Environmental and Green Living Style. We decided to go with the All Steel Roofing System and we love it!!!
The installers were professional, conscientious, prompt and focused. The attention to detail, product quality and overall finish exceeded our expectations. We just installed the system the 3rd week in October 2016 and we couldn't be happier with our decision. We would recommend this roofing system any day of the week.

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M Durette from Etobicoke
M Durette from Etobicoke
7 reviews Etobicoke, ON
4/10

Roof on Two Storey House and Deck

Company came fairly quickly to cover the existing leak from old shingles last August/September. Delivery of supplies was late, roof looked terrific when finished. There were two issues we asked to be fixed, a leak at the front corner of the house by our front entrance and water showering over back deck. We have called and spoken to Mike and were promised it would be fixed, we have left voicemail and email. Even had an employee call to say he was coming on a certain day to fix it and he never showed up. It has not been fixed, and we are left with a dangerous slippery driveway in winter when snow melts, leaks on driveway and turns to ice. We are not happy customers as ten months is too long to fix a small problem.

2 of 2 people found this review helpful.
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Kim from Newmarket
Kim from Newmarket
2 reviews , ON

First Review

10/10

New Roof

This is a great company. The roof looks great and the workers were very fast and punctual. The garage roof was initially not part of the quote so we were expecting to have to do it ourselves (the pitch was low). They ended up doing it for us at no extra cost! Saved my husband a lot of time.
All other companies quoted a 5-7 week lead time once the contract was signed. All Steel Roofing had the job done within 1 week of signing the contract. Plus the warranty is very simple and straight foward, no small print to worry about.
Highly recommend.

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