We have a 13-year-old leather couch made by Palliser. This couch was lived on day in, day out. Kids jumping on it the whole bit. We started looking for a new replacement couch as well as having it refinished. We eventually decided on going with it being refinished. I worked directly with Tino. Tinos customer service was amazing from the time he came out for the consultation to the product delivery. They provided us with a loner couch and love seat which was very comfortable. When our refinished couch arrived (a few months later), it was a brand new piece of furniture even more comfortable. The springs were fixed, they held to their quoted price. Im writing this review a few months later and we are very happy with the level of service we received and the product we received back. I suggest reaching out to Tino directly if you can. When the time comes to have another full sectional leather, couch replaced. (My basement one) Ill be calling again! Thanks so much for your craftmanship and dedication.
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for the excellent review! We appreciate your honestly & enthusiasm!