TMC Restoration

Furniture Refinish & Repair
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Reviews by rating (past 12 months)

Reviews for TMC Restoration

Average customer rating:
8.5 10 (250 reviews)

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mary
mary
1 review Pelham, ON
6/10

vanity

My original vanity could not be sanded. They had to search for one like it. Was pleased with the one they got. My original vanity and mirror was to be returned it was, unfortunate the mirror somehow was broken. They did return some money for it. The outcome of the vanity was amazing, very pleased with the worked that was done.

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gladysrodgers
gladysrodgers
1 review Brantford, ON
10/10

Dining table

Old antique...looks brand new. .or shall I say hand made solid wood today.
Thank you.

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Company Response

That's what we love to hear Gladys! Thank you for taking the time to post a comment. We're confident you will enjoy your "new" antique for many years to come.

Sergej in Thornhill
Sergej in Thornhill
1 review Vaughan, ON
0/10

Couch refinish & restoration

In February communicate to TMC agent regarding couch restoration.
Payed 50% of contract and was told the couch will be ready end of May.
Today August. Left a few messages to customer service - NOTHING !
Communicate to agent - NOTHING !!
Start working with my paralegal.
ABSOLUTELY unreliable company !!!
DO NOT waste your time an money.

Sergej

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Company Response

Sergej,

This is a surprising post considering our recent conversation about your complex order. In fact, we provided status updates to both you and your spouse on July 31, August 16 and August 25. Our clientele appreciate that production time for certain orders can be greater than initially predicted due to factors beyond our control. Your order has proven to be extremely challenging. But be aware that 97% of our orders are delivered on or before the proposed delivery date.

TMC Restoration makes no apologies about the comprehensive service we provide or specialized approach we take to every order. Our team of skilled technicians takes no shortcuts. In the end, it is the quality of our work that has earned us the reputation we enjoy. We will NOT sacrifice that by rushing a project out of the door without assigning it the attention it deserves. It is our promise.

Please amend this review in the very near future so that visitors to this site are not misled by this falsified report. Nevertheless, we are confident you will be impressed with your restored furniture upon delivery this weekend.

gem3
gem3
1 review Richmond Hill, ON
10/10

Refinish kitchen table and 5 chairs

The staff were very informative and customer friendly. I appreciated receiving a phone call concerning the care/maintenance of the table and chairs and the inclusion of a bulletin
on care/ maintenance received on the delivery.

The refinished table and chairs has been well done.

My wife and I are completely satisfied with TMC Restoration and their performance.

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Company Response

Good to hear gem3. At TMC Restoration we understand the importance of clear & timely communication. Our valued customers regularly express their appreciation for our telephone status updates & care instructions. Thank you for taking the time to post this review!

Joanne B.
Joanne B.
1 review Collingwood, ON
9/10

Wing back chair

I am very pleased with my wing back chair. The service was speedy & the workmanship is outstanding. It’s my most favourite piece of furniture it our house now.

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Company Response

Excellent to hear Joanne! We know you'll enjoy the piece for many years to come. Thanks for the positive review. It means a lot to us.

nastsazo
nastsazo
1 review Toronto, ON
10/10

Dining table top

Our mahogany dining table top had openings/cracks due temperature changes in the home and would creek when pressure applied.
TMC did a very good job of eliminating the cracks and creeks.
As the restoration is very recent (June/2018), only time will tell whether the job is lasting.
AC

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Company Response

Thanks for the vote of confidence nastsazo! We too look forward to hearing about how the table stands up to years of future use. We stand behind our workmanship & because your table is of high quality, we have no doubt that it will serve you well over the long term. Please keep in touch.

mwelcome2003
mwelcome2003
1 review Whitby, ON
10/10

Antique chair

The work done was exceptional. The chair was returned before the expected date which was great. Follow up with the steps before delivery. Over all very professional service

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Company Response

Thanks for the great review! At TMC we strive to exceed expectations - not just meet them. (Don't forget to Like us on Facebook!) All the best.

HOWARD
HOWARD
17 reviews Thornhill, ON
10/10

HELD MY BREATH BUT DELIGHTED!

We just received 2 tables back today. A Harvest-style kitchen table and a 150 yr + family heirloom dining room table that seats 16 + people! Reviews are spotty on some websites so I had some misgivings. The dining table was of great emotional significance to us. A childhood table from South Africa - it was gifted to us 27 years ago as a wedding present from my late parents. Over the years - and through climate changes from Africa to Canada - it has been badly battered. Scratches, heat, warping and fading. 4 massive leaves, an old crank system and many decades of wonderful memories swirled around this table. My Father's wish was always "when we could afford it" to have this table restored to its original grandeur. We finally took the plunge and the older sales man - David - did a great job convincing us that 5K would be well spent on this big job. And they would refinish the top of our kitchen "Harvest Table" as well. The big day arrived and the 2 tables were returned TODAY. WOW! The dining table is nothing short of magnificent! This huge beast is so beautiful now - nary a heat or scratch mark/ missing chunk of wood/warp/any damage visible. Beautiful rich even colour tone across the table + leaves. Formerly faded legs - rich and full again. We are over the moon! The kitchen table looks brand new! It had been faded and scratched by raising 3 kids and now looks as lovely as the day we purchased it. TMC, Tino, Restorers, Delivery Chaps and Team - THANK YOU, THANK YOU, THANK YOU! I am a fan and could not be more pleased. My wife actually had tears in her eyes as she looked at the dining table. We could not be more pleased. What a first rate job and worth every penny of the $5000.00 Keep up the good work. I take great pleasure in highly recommending this amazing company.

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Company Response

Thanks Howard, for your amazing - & very well-written I might add - review! We truly appreciate the detail you included & for articulating the way we attach important memories to the furniture we grow up with. It's true, depending on the condition of pieces (level of neglect, environmental factors etc.) the cost of quality furniture restoration can be high. But you will not regret your decision to restore this heirloom from SA. New furniture just doesn't measure up. You have honoured your fathers wish & TMC Restoration is thrilled to have played a part. Thanks again for trusting us with this important project! (If you are so inclined, please post a comment on our Facebook or Google page. Your comments matter to us.)

Darlene D.
Darlene D.
2 reviews Etobicoke, ON
9/10

Only had the sofa done but not the woodwork.

Excellent workmanship. Took more time than projected. 16 weeks rather than 12 but very satisfied.

Wanted to get the 2 chairs and ottoman done but the cost was prohibitive. Salesman would/could not drop price.

Caution, if you want other pieces done it is best to have them done all at once to get the best price.

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Company Response

Thanks for your review Darlene!I hope that we can restore your 2 chairs & ottoman one day. The cost of complete furniture restoration is often higher than anticipated, but we have no doubt you will realize the benefit over time. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TMC Restoration

TMC Restoration is a family owned and operated business providing quality furniture and antique repair and restoration services from our original location since 1989. Our president, Bill McBride has been deeply involved in the local furniture restoration industry since the early 1970s and is intimately acquainted with the home furnishing needs of consumers throughout the greater Toronto area and southern Ontario. Despite the expansion of our range of services, our location and our workforce – every valued team member at TMC Restoration appreciates the importance of extending personalized customer care.

At TMC Restoration we pride ourselves on the quality of both our restoration service and the level of customer care we provide. The consumer feedback we receive consistently confirms our dedication to customer satisfaction and accommodation.

We extend our complete range of services to both residential and corporate clientele, and our work adorns thousands of additional local private residences and commercial spaces every year. Our work is fully guaranteed and our complimentary, on-site free estimation service means you never have to leave your dwelling or office to receive a free, detailed estimate.

TMC Restoration is the largest furniture and antique restoration company in Ontario. Decades of experience have informed our approach to everything we do and our longevity and ongoing commitment to service excellence has produced substantial repeat and referral business. Our reputation is built on the promise of complete customer satisfaction. From the initial estimate to the final delivery of your restored furniture – we are confident you will be impressed and refreshed by your experience with TMC Restoration.

TMC Restoration is the right choice!

CATEGORIES
Furniture Refinish & Repair
WEBSITE
http://www.tmcrestoration.com
YEAR ESTABLISHED
24
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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