Perfect Touch Interiors

Paint & Wallpaper Contractors
Toronto ON M4J 1L2
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95%

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Reviews for Perfect Touch Interiors

Average customer rating:
9.8 10 (74 reviews)

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Dave a.
Dave a.
1 review Toronto, ON
10/10

Main Floor wall repair and painting

We love how PTI's efforts modernized the look and feel of our family room and kitchen. The workers were professional, polite, and most important they were clean. With 15 month old twin boys, it was important to us that the main floor was as clean as possible at the end of every work day, ready for the kids upon their return from day care. Thanks PTI :)

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Company Response

Thank you for the kind words and repeat business

Kate
Kate
2 reviews Toronto, ON
10/10

Bedroom Painting

Two bedrooms with repairs to ceiling. Work was completed thoroughly and fast. Lucas worked to ensure we were satisfied and was flexible with timing. Highly recommended.

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Company Response

Thank you for the kind words kate and for your referrals.

All the best 2018!

Private User
Private User
1 review Toronto, ON
10/10

Amazing Professional Work! Polite Service!

When I moved into my new home, the previous owners had painted the walls absolutely horrible colours. We tried to fix it ourselves but the neon orange, lime, and pepto pink still showed through the white paint we put on walls. PTI was able to get rid of the horrible streaky mess I made and the other awful colours as well. They were prompt and professional and were able to get in and out quickly. Nothing was out of place when I got back and not a single streak or drop in sight.
Thank you so much for making my new home a delight to be in instead of a headache of clashing colours.

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Company Response

It was a pleasure painting your new home. Thank you for the kind words

Private User
Private User
1 review Québec City, QC
2/10

Unprofessional, doesn't take responsibility, very disappointing

So disappointing and would not recommend him for any large projects or high quality projects.
I hired Lucas as our general contractor for a big renovation we were doing for our Toronto home. I quickly learned that a lot of his experience comes from flipping homes and his a painter by trade, using base quality fixtures and the big one, not dealing with home owners directly. Some of his trades were good and responsive, the others (I would say majority of them) did the bare minimum as a job. We had a plumber who miss-measured where to place fixtures, Lucas's framers (who did a half job at properly securing 2x4s and beams) His electricians were okay, not too many problems but not the best.

There were some things in which he was at fault but as he conducts himself, would never take responsibility for the mistakes. This is such a terrible business model and way to run a company where its based on referrals.
Him and his framing company miss-measured our windows. Now, we are out $900 as we have to re-order windows. He, of course, said its not his fault and probably the person who we ordered the windows from. BUT we sent HIS measurements to the window company so how would they mess up?

Anyways, we luckily have met an incredible contractor who is nothing but professional and basically saved our home and renovation from the mistakes Lucas made.

As a first time homeowner and someone who has put all their money towards their home, please do your research when hiring your contractor. I would highly recommend not going with Lucas if its a big project to over see, where you demand quality and accuracy in your build.

Good luck!

0 of 1 people found this review helpful.
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Company Response

Warren was referred to me from a repeat client of 10 years. The home he asked to help renovate the ground floor and 2nd floor in phases did not belong to him; rather his girlfriends father.
I ensured that I received written permission form the landlord before touching anything in Warrens rental. I refered warren to an architect and design shop to render the drawings needed to petition the city for permits and work approval.
Warren dealt with the drawing company directly and paid them directly. I submitted Warren measurements for ground floor and second floor windows because that was the scope. Unfortunately he made an honest mistake and placed an order for basement windows off the drawings which clearly indicate not to use window measurements for PO's.
I explained to Warren that if he could provide me with an email or text of any basement window measurement that I provided him with; I would be happy to pay for his windows. The basement was not in our scope nor could the tenant provide any emails verifying his claim.
All the structure, plumbing, HVAC,and Electrical work was permitted and inspected by ESA/ the city of Toronto and PASSED.
Let me say this again, each respective authority PASSED all the work that my team installed. This can be verified at the city of toronto. Claiming that our work was sub par and inadequate doesnt tell the truth as all the permits were CLOSED after inspection.
I recognize that Warren as a tenant was upset because he ordered basement windows of drawings he shoudnt of.
However this is not excuse to speak poorly about the work that was done to code.

I do agree with Warren that each home owner should investigate who they hire. Ensure they have insurance/WSIB and lots or positive reviews.
Although I am upset that the tenant ultimately was unhappy, the error(order) was not made by us. This is our first poor review out of over 100 online review from various sites.

Anthony L from Toronto
Anthony L from Toronto
1 review Toronto, ON
10/10

Painting

PTI did an amazing job painting my home. The place looks great and Lucas was responsive and informative during the planning process. I would definitely use them again and recommend to family and friends.

1 of 1 people found this review helpful.
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Company Response

Thank you anthony for the kind words!

Linda Phillips from Old Toronto
Linda Phillips from Old Toronto
3 reviews Toronto, ON
10/10

House painting

I have worked with Lucas before and once again, I've had an amazing experience working with him. PTI painted the entire inside of my home - there was extensive repair required and the scope of the job was massive. Lucas and him team were patient, professional and did immaculate work. They were always on time and even worked on the a holiday weekend to get my job done. You will not be disappointed if you hire PTI.

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Company Response

Thank you for the repeat business linda!
Always a pleasure

Pamela from Toronto
Pamela from Toronto
1 review Toronto, ON
10/10

Interior house Painting

We had an excellent experience with Lucas and would highly recommend him. He was always punctual and professional to deal with. Our house wasn't the easiest to prep and paint but Lucas made sure it was done right...and he was always pleasant and responsive. We really appreciated his good work.

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Jessica
Jessica
2 reviews Old Toronto, ON
10/10

Apartment painting

Lucas did an amazing job painting our living room, kitchen, hallway and two bedrooms. The first thing that impressed me about Lucas was that as soon as I called him he was available to come out, see our place and give us a quote. Some other places didn't even return our calls. Once we explained what we were looking, he provided the most competitive quote. He also managed to fit us in fairly quickly and assisted with picking out paint type, giving us several options. When the job started, not only did he and his team show up right on time, but because it was raining, he pulled an outdoor crew to help with our place. As a result, they finished the entire job in one day!! That was the best part. We came home to a brand new apartment - the job was professional and they left our place clean and tidy. We would call Lucas again for any other projects.

1 of 1 people found this review helpful.
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JOANNE from North York
JOANNE from North York
5 reviews North York, ON
10/10

Painting & Wall Prep

Wonderful service and great value! Lucas is the consummate professional - responsive, knowledgeable and quick with his quote. The walls in my bedroom and dining room needed a lot of prep work, as an elevator had just been removed. Lucas and his team made the walls look like new, and also removed some old flocked wallpaper from the ensuite. They did a superb job of protecting my new hardwood floors - no paint splotches at all! The painting job in the 3 rooms, closet and ensuite looks fantastic, and the whole job was completed for LESS than the estimate. I will definitely call Lucas again!

1 of 1 people found this review helpful.
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Caitlin Martella in York
Caitlin Martella in York
7 reviews Toronto, ON
10/10

Painting ceilings on main floor & bedroom

I've worked with Lucas and his team before, and immediately hired them again when I moved to a new home. The original ceiling on the main floor was done really badly by the previous owners, and then we had a leak that needed to be patched, filled & sanded down. Lucas took care of the whole floor to ensure that the leak was taken care of, and the whole ceiling is now consistenly painted and looks great and fresh! He also painted our bedroom which had a very dull ceiling and a few places where you could see tape coming through from the drywall. Lucas recommended an ultra-flat paint and we just LOVE the finish it gave our bedroom - which now looks much softer and brighter. He did some touch ups in our bathroom, too, with some existing paint.

Lucas provides a great level of service. I also like how we can provide our own paint, or he can pick it up for you for extra cost savings. I have recommended Lucas to many people, and will continue to do so.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Perfect Touch Interiors

Perfect Touch Interiors is your Toronto Painting expert, Wallpaper specialist, and Home Contractor.

At PTI, we are masters in painting techniques and preparation, selecting paint colors and finishes, as well as home repairs big and small.

With a portfolio spanning some of Toronto's most exclusive homes, you can trust PTI to paint your interior or exterior space and to update your space with expertly installed finishings.

Our goal is to exceed your expectations every time.

Please check our Photo Section for our latest PROMOS.

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
Interior/Exterior Paintng, Wallpaper, Colour Consultation, Drywall Repair/Install, Powerwash Cleaning
BRANDS
Benjamin Moore, PARA, Sherwin Williams, Pittsburgh Paints, ICI/Dulux,
WEBSITE
http://www.ptipainting.com
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cheque and e-transfer
LIABILITY INSURANCE
Yes
DIPLOMAS
Benjamin Moore Stained Certified Contractor
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years on Workmanship on Interior Work
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