Marble & Granite Art

Countertops
589 Steven Court Unit #5 Newmarket ON L3Y 6Z3
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HomeStars  >  Countertops in Newmarket  >  Marble & Granite Art
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29%

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Reviews for Marble & Granite Art

Average customer rating:
5 10 (2 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Worst Customer Service Ever Experienced - Cracked Quartz ONE WEEK after installation

Warning to all considering hiring Vlad or his company. He installed a Quartz countertop in our house which ended up cracking in the corner while we were away on vacation only ONE WEEK AFTER INSTALLATION. We called Vlad to our house and he accused us of using excessive force on the counter top causing it to crack, he then said that there wasn't enough support under the counter where it cracked. With Quartz being one of the strongest materials on the market this was clearly an installation issue which he partially admitted by saying there wasn't enough support. Its his job to provide the support underneath the counter or have us do it prior to installation. We even contacted the quartz manufacturer who confirmed that this should have never happened. After reviewing he decided he would not help us. BEWARE, not a truthful or honourable person!!!! He took our money and ran. We are now left to pay out of pocket for his mistake. DO NOT HIRE HIS COMPANY.

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igol thornhill
igol thornhill
2 reviews Toronto, ON

First Review

10/10

Fireplace, Kitchen & Bathroom Countertops, backslash, granite table

Marble & Granite Art
905-953-0010
589 Steven Court Unit #5
Newmarket
ON
L3Y 6Z3
CANADA

If everyone was like Vlad, trdaes would have a much better reputation in the city. Vlad came over a few times during the renovation project to take measurements. He spent a lot of time with us at wholesalers to help us select slabs. He presented many different design ideas and we sent him a number of times back to the drawing board. Installation took place on time, as promised. Everything was done truly professionaly - no mess, no fuss. He came back a few times just to make sure everything was fine. I have reccommended him to many others and everyone was extremely happy with the service.

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