I am deducting a * for the price but these guys did a good job. They came in and told me that they cannot clean the Vents because of the furnace type - Its a high efficiency furnace and they did not want to take a chance.
They came in and added vents to the furnace exhaust as the installer had not made it serviceable.
Overall they were very professional, cleaned up after the job and arrived on a weekend (the easter weekend!) because they agreed on Phone!
- Approximate cost of services:
- $279.00
- Company Response
Hi Rama Annaswamy, it was a pleasure to meet you, and congratulations on your new home. Just so homeowners reading this are aware, it is not the furnace itself that we could not properly clean, it was the type of ductwork installed. These high efficiency outlets are small 2" outlets that our tools can not properly access. (if any company says they can clean these effectively, they are full of it) In order to clean these, you would have to disconnect the flex hose ducting that runs throughout your house, which is impossible to clean without damage. We did clean the return air system completely, and the main supply trunks that run off the furnace. We also performed a thorough cleaning of the furnace, as a courtesy to compensate for not cleaning the entire system and replaced the filters. Also, what Rama means when he says "added vents to the furnace exhaust" he means we have created access panels to access the interior of the ductwork, to allow hook up of the vacuum hose to remove the contaminants. Feel free to contact me if you would like further details on the cleaning of this type of ductwork system. Rama, thanks again for your business, and for taking the time to provide a review of our work. Have a great weekend and enjoy your new home. Paul