We were very pleased with the job done by the Duct Cleaning Specialists. We found the company on Homestars, and when I called Paul he was able to give me a very clear sense of what the process would involve and how much it would cost. We were able to make an appointment for a few days later. Paul and his associate, Steve, turned up on time and worked quickly and professionally during the entire job. They took great care to keep an eye on our cats and left the house as neat and tidy as they had found it. Our ducts had been cleaned before we bought the house, in theory, but they had been badly neglected, and the amount of detritus Paul and Steve removed was truly astonishing. They also cleaned our dryer vent and our downstairs bathroom fan for free. Paul also made sure to point out to us a couple of problems with our furnace and hot water heater (one quite serious), which we would never have known about otherwise.
In short, it was a wonderful experience working with them from start to finish, and I would not hesitate to recommend them to our friends.
- Approximate cost of services:
- $300.00
- Company Response
Hi Angela, it was a pleasure meeting you the other day. Thanks for taking time to do a review on your experience with us and our work. As I say over and over again, there are many companies out there, yet only a few are certified, so finding the amount of dust and contaminants in the ductwork is not surprising. Also, having your hot water tank exhaust not venting to the outside, rather venting into the furnace directly beside the return air intake, is definitely a major concern that needed to be addressed for obvious reasons. Also, taking the time to inspect your dryer and clean out the lint trap, not perform an actual cleaning, is always done as a courtesy, but appreciate you recognizing that in your review. All in all, I am glad you were happy with our service, and look forward to doing it again in a few years. All the best, Paul