I called several companies before deciding on Paul at the Duct Cleaning Specialists. His rate was competitive but what I felt was a good sign were his thorough questions about our house when requesting a quote. I also liked that he is a certified gas technician who could do a proper cleaning on our very dirty furnace. Paul arrived early on his scheduled day however couldn't do the cleaning due to a lack of parking available in front of our house. He happily came back a couple days later (on Christmas Eve day, in fact) with a portable option in case he couldn't park in front and his hoses couldn't reach our house. He was very delightful, professional and thorough. He also helped us figure out a heat distribution problem. I was also pleasantly surprised to see on his invoice that the furnace cleaning was included free of charge, even though he quoted me $70 extra for the service! I would highly recommend this company to anyone who likes dealing with an honest, professional and genuinely nice guy.
- Approximate cost of services:
- $300.00
- Company Response
Hi Lara, thank you for taking the time to provide some info for people reading these reviews. It really helps that to get an idea on the company they may hire, and having you say these kind words really means a lot to me. I do take pride in my work, and it does show, as I try to be as thorough as possible to make sure the system is 110% clean. As far as the additional service cost goes, what can I say, I was in the spirit of being santa :) Thanks again for holding off so we could get the parking issue resolved, glad that we finally got the job done and look forward to being of service for you again in a few years. Hope you and Jim have a wonderful new years and all the best. Paul